Compliance Supervisor

TeleSpecialists LLC

39d

About The Position

The Compliance Supervisor supports the Medical Staff Division by ensuring physicians meet all documentation, education, and regulatory compliance requirements across multiple partner facilities and clinical systems. This role oversees compliance workflows for medical record compliance, collaborates with credentialing and licensing teams for CME maintenance, and provides physician support while working closely with internal leadership, clinical partners, and external facility contacts.

Requirements

Experience in medical staff services, healthcare compliance, credentialing, or HIM preferred.
Familiarity with EMR systems and CME platforms preferred.
Strong MS Office, Salesforce, and document management skills preferred.
Excellent communication, organization, and confidentiality standards.
Bachelor’s degree in nursing or a related field preferred.
Minimum two years related experience.
Attention to detail
Problem solving
Professional communication
Time management
Physician-focused customer service

Responsibilities

Oversee the tracking of medical record deficiencies and administrative suspensions, ensuring timely data entry
Notify practitioners and assist with resolution.
Submit and track IT tickets related to documentation and access issues.
Communicate with partner facilities to resolve documentation or access barriers.
Escalate unresolved or high-risk compliance issues appropriately.
Monitor TeleSpecialists required specialty-specific CME including stroke, medicolegal, and radiology CMEs.
Monitor expiration dates for NIHSS and other required certifications.
Maintain CME data monitoring and dashboards within Salesforce.
Generate and distribute TeleSpecialists required CME compliance reports.
Assemble TeleSpecialists required CME documentation for audits and required meetings.
Monitor physician enrollment and progress in CME platforms including but not limited to NetCE and StatPearls.
Provide TeleSpecialists required CME compliance documentation for credentialing reappointment reviews.
Collaborates with the Credentialing Team to monitor and ensure completion of mandatory education assignments from partner facilities.
Assist with physician communication for escalation of compliance issues with licensing or credentialing needs, such as state license CMEs.
Serve as a primary contact for physicians requiring compliance assistance.
Provide guidance to clinicians navigating CME systems.
Participate in compliance, escalation, and operations meetings.
Collaborate with leadership and operational teams to maintain compliance continuity.