About The Position

Responsible for ensuring compliance with all third-party regulations within the assigned property/properties. Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. Monitor resident files for compliance with various program requirements; take appropriate action to secure compliance of the file or removal of tenants not meeting eligibility requirements. Work closely with applicants and residents to secure necessary documentation and verifications required for program compliance. Secure third-party verification of resident qualifications for program eligibility Coordinate the recertification process of current residents to ensure and document continued eligibility. Maintain neat, accurate, complete, and organized compliance files for current and former residents, consistent with applicable program and retention requirements. Qualify prospective residents, assist current residents with lease renewals, and rent collection. Maintain accurate and timely leasing reports as required, along with daily Yardi input. Respond to resident inquiries and service needs, referring to other staff members or management as appropriate to ensure timely resolution. Maintain strict adherence to the federal Fair Housing Act, which prohibits "any preference, limitation, or discrimination because of race, color, religion, sex, handicap, familial status, or national origin, or intention to make such preference, limitation or discrimination” and other applicable regulations. Keep Property Manager informed of any information that could affect property operations. Maintain a thorough knowledge of the competition and provide Property Manager with up-to-date market information. Ability to access all areas of the community. Other duties as assigned.

Requirements

  • NCHM COS (Certified Occupancy Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain COS certification at the next available course offering.
  • TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally-recognized compliance training program and experience, or ability and commitment to obtain TCS certification at the next available course offering.
  • Strong organizational and follow-up skills.
  • Strong attention to detail.
  • Ability to handle a high volume of work in a deadline-oriented environment.
  • Proficiency in MS Office products and property management software.
  • High School Diploma or G.E.D.
  • Reliable transportation
  • Ability to access all areas of the community.

Responsibilities

  • Monitor resident files for compliance with various program requirements
  • Secure third-party verification of resident qualifications for program eligibility
  • Coordinate the recertification process of current residents
  • Maintain compliance files for current and former residents
  • Qualify prospective residents, assist current residents with lease renewals, and rent collection
  • Maintain accurate and timely leasing reports
  • Respond to resident inquiries and service needs
  • Maintain strict adherence to the federal Fair Housing Act
  • Keep Property Manager informed of any information that could affect property operations
  • Maintain a thorough knowledge of the competition

Benefits

  • Enterprise offers a comprehensive total rewards package for you and your family.
  • This range is just one component of our total rewards package, which also includes annual performance bonuses and generous paid leave programs.
  • These include dental, health, and vision care plans, as well as family-building benefits such as adoption and surrogacy support.
  • Enterprise supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits.
  • We round out our package with financial education, wellness programs, and auto-enrollment in the company’s 401(k) plan with employer matching contributions.
  • Finally, you will have access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications.
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