Compliance Specialist (On-Site)

Avenu Holdings LLC

10d • Onsite

About The Position

Responsible for multiple tasks in the Local Tax Compliance department, including but not limited to account management, collections, processing of documents for the purpose of local business tax collection, and taxpayer consultation.

Duties and Responsibilities: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements

• Associate degree preferred, or the equivalent amount of related experience.
• Bi-Lingual helpful
• A moderate knowledge of Microsoft Office Suite.
• Excellent verbal and written communications skills.
• A moderate degree of analysis, creativity, and critical thinking skills.
• Demonstrate the principles of good customer service to all customers and colleagues.
• Demonstrate compliance with all company policies and/or regulations.
• Must be able to remain seated for extended periods, work at the computer several hours a day, five days a week.
• Regular use of a computer and other office machinery, such as printers and copy machines.
• Occasional movement around the office.
• Frequent communication via telephone.

Responsibilities

• Comprehension of City ordinances to determine tax liabilities within assigned jurisdictions.
• General math computations
• Call center monitoring, assistance with supervisor request transfers.
• Taxpayer consultation within the LTC call center environment.
• Processing of applications, statements and any other documents received.
• Collections of outstanding balances.
• Outbound calls for account information retrieval and follow up.
• Maintenance of accounts and preparation of City payment batches.
• General Office duties include but are not limited to filing, scanning of documents and other general functions.
• Utilizing data to identify and notify non-compliant businesses.
• Prepare company outbound correspondence via USPS and private courier.
• Attention to detail; ability to compare and recognize discrepancies in data.
• Perform other duties as assigned.

Benefits

• Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
• Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees