About The Position

If you’re seeking a career where innovation meets impact, you’ve come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we’re dedicated to more than just solving compliance challenges – we’re committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don’t worry if you don’t check all the boxes – apply anyway! We’re focused on hiring the right people, not just the “right” resume. It’s not about what you’ve done elsewhere; it’s all about what you’re capable of doing here. The Compliance Services Representative is responsible for managing day-to-day client tax compliance needs. As a trusted resource and extension of our client’s tax compliance environment, this role performs tasks such as data imports and reconciliation, management of regulatory tax deadlines, and provides problem resolution to complex problems. With a strong understanding of project management and experience in client services, accounting and reconciliation, the Compliance Services Representative will act as a collaborative and consultative partner.

Requirements

  • Bachelor’s degree or equivalent related work experience
  • Minimum of 1–2 years of experience in a client support / services capacity
  • Excellent time management, decision-making, and organizational skills
  • Detail-oriented with the ability to work independently in a fast-paced environment
  • Excellent interpersonal and professional communication skills
  • Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire

Responsibilities

  • Deliver client services utilizing Sovos’ Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Certificate Management software
  • Ensure compliance with applicable taxing authorities (IRS, State and Local Governments) and client-specified procedures by adhering to internal policies and procedures
  • Identify, prioritize, and resolve client issues; coordinate appropriate internal departments to provide timely response and solutions
  • Provide assistance to Compliance Services Associates in building domain expertise and resolving client issues
  • Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients
  • Identify process improvements and offer suggestions to build internal efficiencies and reduce risk; lead internal process improvement projects
  • Foster continuous improvement efforts; offer ideas and feedback to generate new and innovative ideas for ongoing Company improvements and enhancements
  • Assist the management team in tracking team activities to ensure timely and accurate completion
  • Ensure internal policies and procedures are adhered to based on established guidelines
  • Support team members in their ongoing training and development by leading training sessions, creating training materials, and providing daily mentoring
  • Perform other duties and special projects as assigned

Benefits

  • Flexible Time-Off
  • Comprehensive Health, Dental and Vision benefits
  • 401(k) with employee sponsored match
  • Bi-Weekly Meeting Free Days
  • Mentoring Programs
  • Globally recognized Training and Development programs
  • Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more!
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