Compliance Services Representative

Sovos Compliance•Hopkins, MN

3d•$45,000 - $50,000

About The Position

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes -- apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do: At Sovos , we're transforming how companies around the world manage tax compliance — helping half of the Fortune 500 and thousands more stay ahead in a complex, ever-changing global regulatory landscape. As a Compliance Services Representative , you'll serve as a trusted resource and extension of our clients' tax compliance environments — managing critical deadlines, resolving complex issues, and delivering solutions that keep businesses compliant and confident. Tax compliance isn't optional — every company, in every industry, must get it right. This is your opportunity to be the expert in the room, partnering consultatively with clients while driving continuous improvement from the inside.

Requirements

Minimum of 1–2 years of experience in a client support or services capacity
Minimum of 1–2 years of experience in Tax Information Reporting (1099), Affordable Care Act Reporting, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Exemption Certificate Management
Excellent time management, decision-making, and organizational skills
Detail-oriented with the ability to work independently in a fast-paced environment
Excellent interpersonal and professional communication skills
Ability to interact effectively with teammates, colleagues, and customers; able to comprehend and communicate complex concepts
Proficiency utilizing technology (e.g., phone systems, computer hardware, and software applications) to fulfill work requirements
Ability to travel less than 25% domestically and internationally to Sovos locations and events
Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire

Responsibilities

Deliver client services utilizing Sovos' Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Certificate Management software
Ensure compliance with applicable taxing authorities (IRS, State and Local Governments) and client-specified procedures by adhering to internal policies and procedures
Identify, prioritize, and resolve client issues; coordinate appropriate internal departments to provide timely response and solutions
Provide assistance to Compliance Services Associates in building domain expertise and resolving client issues
Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients
Identify process improvements and offer suggestions to build internal efficiencies, reduce risk, and lead internal process improvement projects
Foster continuous improvement efforts; offer ideas and feedback to generate new and innovative ideas for ongoing company improvements and enhancements
Assist the management team in tracking team activities to ensure timely and accurate completion
Support team members in their ongoing training and development by leading training sessions, creating training materials, and providing daily mentoring
Perform other duties and special projects as assigned

Benefits

Flexible Time-Off
Competitive Salaries with Annual Bonus Eligibility or Uncapped Commission Plans
Comprehensive Health, Dental, Vision and supplemental accident, hospital and critical illness benefits
Health Savings Account with annual employer seed and matching contributions
Company paid basic Life Insurance, AD&D, and Short-and-Long-Term Disability Insurance
401(k) with employer sponsored match
Bi-Weekly Meeting Flex and Focus Days
Mentoring Programs
Globally recognized Training and Development programs
Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more!