Compliance Program Manager

Coinbase Careers Page

109d • $157,590 - $185,400

About The Position

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. As the CX Compliance Program Manager at Coinbase, you'll lead the charge in combating money laundering and ensuring that we meet our mission to make cryptocurrency accessible to everyone. We are seeking an experienced Compliance Program Manager to oversee the execution of high-priority regulatory compliance Programs within the company’s Transaction Monitoring (TMS) function. This role involves leading strategic, multi-regional Programs to ensure compliance with global AML regulatory bodies. The Program Manager will ensure the integration of regulatory requirements into policies, overseeing their documentation and practical implementation across the business. You will be responsible for launching key governance and controls to continuously improve and scale the way we operate, ensuring compliance with our regulatory obligations. You will work closely with your team and cross-functional partners to develop and implement effective solutions that will help us meet our goals in a meaningful way.

Requirements

• Motivated by Coinbase’s mission
• Minimum of 7 years of proven transaction monitoring / AML experience in financial services or technology.
• Minimum of 3 years experience working in a program risk or controls / governance function within Compliance / AML in a global organization.
• Working knowledge of laws, regulations, and risk management practices for financial services.
• Hands-on involvement in developing and producing metrics and reporting.
• Proficient in PowerPoint/Google Slides and Excel/Google Sheets.
• BA/BS degree in business, finance, and other related fields.

Nice To Haves

• Advanced degree in business, finance, and other related fields.
• Experience with and/or keen interest in cryptocurrency.
• Experience working across multiple AML systems and programs simultaneously (e.g., experience in combinations of KYC, AML, and Sanctions).
• Experience with or previous exposure to financial services regulators.
• Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA).
• Deep understanding of Google apps, JIRA, Salesforce Service Cloud.

Responsibilities

• Lead cross-functional teams to deliver large-scale, global projects ensuring that all transaction monitoring objectives are met on time and within scope.
• Work across Technology, Operations, Compliance and Product teams to continually refine and improve transaction monitoring processes, ensuring they remain compliant with regulatory requirements whilst ensuring a best in class customer experience.
• Lead the translation of Compliance requirements and policies into operations processes and procedures.
• Develop and maintain a detailed Program plan, setting milestones, managing resources, and identifying key deliverables to ensure successful outcomes.
• Engage with key stakeholders (legal, risk, compliance, operations) to ensure ongoing communication and alignment of goals.
• Establish robust mechanisms and feedback loops to gather operations / investigator feedback to improve upstream Compliance and Product controls.
• Lead the development of dashboards and KPIs to monitor the success of the compliance Program and track adherence to global regulatory requirements.
• Utilize an in-depth understanding of metrics, reporting, capacity planning and financials to make informed data-driven decisions.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Target bonus
• Target equity

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees