Compliance Program Manager

Tompkins Insurance Agencies • Brewster, NY

96d • $70,000 - $85,000 • Remote

About The Position

The Compliance Program Manager reports to the Director of Bank Compliance and is responsible for assisting with the management of the Tompkins's Compliance Management System (CMS), to ensure the bank is in compliance with its policies and procedures with banking laws, rules, regulations including, but not limited to, Compliance reviews and audits, Regulatory Change, Complaints Management System, and compliance training and will regularly collaborate with key stakeholders to help Tompkins achieve business goals within board-defined risk parameters. The ideal candidate has functional knowledge of Regulatory Compliance, experience with Complaints tracking, Regulatory Change procedures and tracking, compliance training, and compliance monitoring for first and second line. Must have the ability to be a self-starter and challenge the status quo.

Requirements

• BS or BA in related field or at least five (5) years of banking experience with at least three (3) years in regulatory or compliance administration.
• Certified Regulatory Compliance Manager (CRCM) certification or scheduled within six (6) months of hire date.
• Strong knowledge of federal and state banking regulations, rules and guidelines including those related to complaints and regulatory change.
• Proficient interpersonal relations, excellent written and verbal communication skills with a demonstrated ability to communicate effectively across all levels of the organization including senior management, CEOs, and BODs; ability to teach concepts to others.
• Proven ability to analyze information and formulate conclusions.
• Ability to interpret laws and regulations and relate them to Tompkins.
• Demonstrated ability to assess risk.
• Well organized, efficient, detail-oriented, self-starter with the ability to work independently.
• Ability to teach concepts to others.

Responsibilities

• Serve as the Complaints Manager and ensure complaint resolution within required timeframes.
• Manage the Departments Regulatory Change process and ensure communication to Director of Bank Compliance and applicable business units.
• Assist with managing the Tompkins's CMS to ensure compliance with applicable federal, state, and local regulations.
• Assist management in formulating compliance policies and procedures to manage and control risks.
• Review and approve forms, notes, documents, contracts, etc., to ensure that current and compliant forms are in use.
• Assist in administering the Compliance Monitoring reports for first line business unit monitoring.
• Remain current with State, Federal, and other agency's laws, rules and regulations and developing trends as they pertain to Tompkins.
• Collaborate with Tompkins management during implementation of new and changed laws and regulations.
• Ensure comprehensive knowledge of compliance resources and disseminate accurate, complete, and timely information regarding legal and regulatory requirements from federal, state, and other governmental agencies to relevant company personnel.
• Determine appropriate scope and procedures, make changes as needed and appropriate.
• Developing and coordinating compliance training curriculums for employees.
• Identify enhancements to controls and assist with the development of action plans with relevant stakeholders.
• All other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• 401(k) Match
• Profit Sharing
• Paid Time Off
• 11 Holidays
• Tuition Reimbursement
• Free Parking throughout Tompkins Community Bank
• Employee Referrals

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree