Compliance Operations Manager

Tipalti • Plano, TX

4h • Hybrid

About The Position

As a result of continued strong business performance, we are looking for a Compliance Operations Manager to help grow our amazing corporate onboarding program. The ideal candidate will play an integral part in the onboarding process of all customer relationships. The Compliance Operations Manager is responsible for collecting and reviewing all customer onboarding information and documentation and ensuring it is complete, accurate, and consistent with the Customer Onboarding Procedures. Thorough attention to detail, focus, strategic thinking, analytical skills, excellent work ethic, great customer service, and the ability to build internal relationships are the skills you will need to support Tipalti’s aggressive growth goals.
Why join Tipalti?
Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.
At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

Requirements

• Demonstrated KYC/AML experience
• Strong communication skills
• Strong organisational and prioritisation skills
• Ability to multitask and deliver to a tight deadline
• Enjoy working in a fast-paced and demanding environment
• Strong interpersonal skills and ability to work with people at all levels across all functions
• Excellent team player with strong work ethic
• Sound understanding of AML/CTF laws, regulations,
• Great problem-solving skills, and the ability to deliver results proactively, resourcefully, and methodically
• Strong written, research, and analysis skills and capable of documenting relevant information in a clear, structured, and comprehensive way
• Demonstrated experience in working with fast-paced sales departments
• Familiarity with Google and Microsoft products
• Successful as a self-starter and in team environments
• Strong interpersonal communication and emotional intelligence
• Communicates in a clear, accurate, persuasive, and confident manner

Responsibilities

• Collect, review and analyse ‘Know Your Customer information’ and documentation in line with onboarding procedures
• Identification of prohibited and high-risk customer industries and appropriate escalation
• Perform screening for PEP, sanction and negative news on customers being onboarded
• Perform standard and enhanced due diligence on new customers for multiple corporate entities
• Be able to decipher, manage, and perform standard and enhanced due diligence on complex corporate structures
• Lead due diligence reviews and be able to collaborate with both internal and external stakeholders
• Assist and lead internal Quality Assurance checks for the KYC Team
• Identify and escalate risks and issues to management to ensure onboarding is completed correctly and efficiently
• Management of own pipeline in line with SLA’s
• Review of ongoing monitoring alerts
• Complete periodic refreshers on all customers within the set timeframe
• Able to work independently as well as part of a team
• Working directly with the customer for a smooth onboarding experience, including calls directly with the customer for support and to answer any questions
• Assist the department manager in various tasks related to, but not limited to, working with and rolling out to the group the implementation of new controls and efficiencies

Benefits

• Hybrid working model that requires you to be in the Plano office on Monday, Tuesday, and Thursday
• Competitive salary and equity
• Matching 401K
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Phone/internet allowance
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees