Compliance - Operational Risk Management Associate

JPMorgan Chase & Co. • Columbus, OH

1d

About The Position

Bring your expertise to JPMorganChase (the firm). As part of Risk Management
and Compliance, you are at the center of keeping JPMorgan Chase strong and
resilient. You help the firm grow its business in a responsible way by
anticipating new and emerging risks and using your expert judgement to solve
real-world challenges that impact our company, customers and communities. Our
culture in Risk Management and Compliance is all about thinking outside the box,
challenging the status quo and striving to be best-in-class.

As an Operational Risk Management Associate covering Connected Commerce and
within the Compliance, Conduct and Operational Risk (CCOR), you will support the
independent review and assessment of risks and controls across Connected
Commerce, including payments, digital wallets and travel products and processes
to demonstrate sound operational risk management and regulatory compliance.
CCOR serving as the firm’s second line of defense, overseeing compliance,
conduct, and operational risk, you will partner closely with cross‑functional
teams inclusive of leading activities and representing CCOR in some cases and
supporting senior leaders in others on operational risk and regulatory
compliance matters. You will serve as a point of contact and help evaluate and
identify control design and execution deficiencies through risk and control
assessments, risk management analytics, deep‑dive topical reviews, and
governance and reporting practices. Success in this role will require you to
engage senior management and build credible, trust‑based, collaborative
relationships across Business, Legal, Controls, Risk, and Technology lines of
business (LOBs).

Requirements

• 1+ years of experience (including internships or co‑ops) in Consumer and Community Banking or related business; exposure to banking functions such as Risk, Compliance, Legal, Controls, Audit, or Business Functions.
• Strong written and verbal communication skills with high attention to detail.
• Demonstrated ability to learn quickly, manage multiple demands, and adapt to changing priorities.
• Self‑starter who takes ownership of deliverables while collaborating effectively with the broader team.
• Sound judgment and growing decision‑making skills; able to prioritize tasks and meet deadlines with limited guidance.
• Able to develop defensible analyses and recommendations; builds effective partnerships across functions.
• Comfortable engaging with stakeholders at various levels on risk and control matters, escalating appropriately when needed.

Nice To Haves

• Experience in Operational Risk, Compliance, Controls, or Legal within financial services; front‑to‑back operational knowledge of the relevant line of business (LOB) including its products, processes, and systems, is a strong plus.
• Experience using AI/ML‑enabled tools to support research and analysis; designing and executing analyses; aggregating risks across processes and products; and summarizing findings into clear, actionable risk insights.
• Solid data fluency; proficient with self-service analytics and data visualization tools (e.g., ThoughtSpot, Tableau, Excel) to support CCOR oversight; able to collaborate with cross-functional partners and prepare materials-and, as needed, present updates to stakeholders.

Responsibilities

• Work independently and as part of a team collaborating across lines of defense and functions (Business, Legal, Controls, Risk, Technology); assist with evaluations against the CCOR Framework, coordinate tasks, and build strong working relationships with limited guidance.
• Stay current on evolving operational risks and regulations; understand risk and control standards; evaluate risk triggers and indicators; review product and process changes; and provide timely assessment and feedback for new and existing initiatives.
• Apply critical and analytical thinking to operational risk assessments by executing review activities to evaluate processes, risks, and controls; help identify trends, control gaps, and emerging risks across business processes and the product lifecycle; and escalate issues promptly.
• Leverage AI/ML (Artificial Intelligence/Machine Learning) tools and data analytics to understand and evaluate business data and analyze business processes, and develop oversight routines for monitoring, detection, and reporting.
• Assist in aggregating risks across processes and products to support a consolidated risk view; synthesize results into draft reports documenting an independent, objective view of the control environment, mitigation activities, and emerging risks. Preparing and delivering brief updates to CCOR and business stakeholders.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed