COMPLIANCE OFFICER

Arizona Department of AdministrationPhoenix, AZ
Remote

About The Position

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov [https://des.az.gov/]; or click on the link here [https://youtu.be/EjLhFs6kqmE] to view ‘Our DES’ video. Come Join the DES Team! The Department of Economic Security (DES), Child & Community Services Division (CCSD), is seeking an experienced and highly motivated individual to join our team as a Compliance Officer. This position is responsible for work of considerable difficulty and implementation of the Quality Assurance program within the CCSD to ensure correct application and interpretation of federal and state quality and compliance requirements. Working cross-functionally, this position conducts case and strategy contract reviews across Division administrations and completes complex analytical work, including summarizing findings, identifying trends, and recommending improvements. This position offers the ability to work remotely, within Arizona, based on the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Requirements

  • Data gathering, auditing methods and procedures, report preparation and summarization methods.
  • Federal and State laws, rules and regulations, policies and procedures pertaining to childcare and the Child Care Development and Block Grant.
  • Review and evaluation tools and/or processes.
  • Continuous improvement including data gathering and interpretation and problem-solving techniques.
  • Computer technology and software programs.
  • Strategy and program goal development.
  • DES services and how programs across divisions/administrations are inter-related.
  • Other cultures, awareness and acceptance of diverse value systems and how to work with individuals from a variety of cultural backgrounds in a professional and helpful manner.
  • Conducting case reviews and assessing compliance, analyzing data, identifying trends, and root cause analysis.
  • Interpretation and application of Federal and State laws, rule and regulations.
  • Using automated programs for research, analysis and work management.
  • Oral and written communication skills to develop reports and present information, findings and recommendations.
  • Leading projects with professional personnel.
  • Producing statistical and other reports.
  • Comprehending, absorbing, interpreting and assimilating large quantities of written material regarding state and federal laws, rules and policy related to client and provider eligibility for multiple programs.
  • Learning and using electronic systems, personal computers and basic word processing and data management software applications.
  • Communicate both orally and in writing at a high level.
  • Accurately read, understand and interpret complex issues, laws, rules, regulations, policies and data.
  • Plan, analyze and coordinate activities, establish priorities, develop procedures, and evaluate program compliance with established policies and procedures.
  • Summarize and analyze large amounts of information and data, to identify trends in material being reviewed and to present quantitative and/or qualitative information along with recommendations.
  • Compose correspondence and develop audit reports that call for discretion and judgment, replying to inquiries, presenting or requesting information.
  • Provide advice, training and guidance on complex issues.
  • Adhere to all Department rules, regulations, policies and procedures.
  • Develop good rapport and relationships with others.

Nice To Haves

  • Federal or State Auditing experience.
  • Data analysis and compilation experience.

Responsibilities

  • Conducting case and strategy contract reviews applying correct application and interpretation of federal and state quality and compliance requirements.
  • Analyzing data, summarizing findings, and identifying actions and recommendations to address errors and non-compliance with state and federal requirements.
  • Conducting targeted and specialized case reviews as required federally and/or to address identified compliance issues within required timeframes.
  • Preparing written documents and reports, including overpayments, applying judgment and discretion.
  • Communicating information, findings and recommendations to Division administrations and management.
  • Preparing and facilitating trainings on procedures and process improvements with Division administrations.
  • Collaborating within the Division and across the Department to prepare for and participate in Fair Hearings.
  • Examining and analyzing statistical data, work procedures, methods and make recommendations for enhancement.
  • Establishing and maintaining an accountability system to track progress on corrective measures and/or monitoring schedule.
  • Developing detailed spreadsheets, charts and databases to demonstrate basis for findings and/or recommendations and extracting case data information from automated systems.
  • Participating in collaborative efforts, including workgroups and committees, with Division administrations to address operational issues and system efforts to improve effectiveness.

Benefits

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  • 10 paid holidays per year
  • Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
  • Sick time accrued at 3.70 hours bi-weekly
  • Deferred compensation plan
  • Wellness plans
  • Tuition Reimbursement
  • Stipend Opportunities
  • Infant at Work Program
  • Rideshare and Public Transit Subsidy
  • Career Advancement & Employee Development Opportunities
  • Flexible schedules to create a work/life balance
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