Compliance Manager

Berry Street•New York, NY

12d

About The Position

We’re looking for a Compliance Manager to lead and scale Berry Street’s healthcare compliance program as we continue to grow nationally and expand payer partnerships. This role will be a key owner of our HIPAA, insurance, and broader healthcare compliance efforts, partnering closely with Business Operations, Engineering, Clinical Operations, and Payer Operations. This is a hands-on, highly cross-functional role for someone who thrives in ambiguity, enjoys building practical compliance workflows, and can translate complex regulatory requirements into clear policies, processes, and oversight mechanisms. This role also defines the compliance requirements, governance, and workflows that ensure Berry Street meets payer, regulatory, and contractual obligations.

Requirements

You have 5–8 years of experience in healthcare compliance, healthcare operations, telehealth, legal, auditing, consulting, or a related field.
You bring deep, practical expertise in HIPAA and healthcare regulations, with a strong understanding of payer requirements and payer–provider workflows.
You have experience supporting regulated payer programs (e.g., Medicare/Medicaid) and navigating audits, controls, or compliance oversight.
You’re comfortable building and owning compliance programs – including workflows, policies, and ongoing oversight – not purely advising.
You can review healthcare and payer contracts and turn requirements into clear, actionable controls and processes.
You thrive in a fast-paced, high-growth environment and have strong organizational, project management, and prioritization skills.

Nice To Haves

CHC certification (or working toward it) is a plus.
Experience overseeing or partnering on SOC 2 / assurance audits, GRC tools (e.g., Vanta/Drata), vendor risk management, and/or privacy laws beyond HIPAA is a plus.

Responsibilities

Own and scale Berry Street’s healthcare compliance program, with a focus on HIPAA, payer requirements, and regulatory readiness as we grow.
Partner cross-functionally with Business Ops, Engineering, Clinical Ops, and Payer Ops to embed compliance into day-to-day workflows.
Serve as the trusted compliance resource, advising teams on regulatory questions, payer requirements, and operational decisions.
Support compliance across commercial, Medicare, and Medicaid programs, including gap analyses for new service lines and market expansions.
Review healthcare and payer contracts and translate compliance obligations into clear operational requirements.
Build and maintain compliance policies, procedures, training, and documentation that are practical, scalable, and audit-ready.
Lead the intake, investigation, and resolution of compliance incidents and inquiries, including documentation, follow-up actions, and trend analysis.
Oversee and coordinate compliance support for payer and regulatory audits, including preparation, remediation tracking, and internal alignment.
Oversee vendor compliance workflows, including new vendor onboarding, risk reviews, and ongoing monitoring.
Provide oversight for broader assurance efforts (e.g., SOC 2 / security questionnaires) by coordinating stakeholders, tracking requirements, and ensuring documentation and evidence are maintained.