Compliance Manager - Regulatory Compliance Monitoring

TD Bank•Charlotte, NC

43d

About The Position

Department Overview: Why Work with Us? At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization. The Ideal Candidate The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. This position will support Compliance for Credit Cards and Unsecured Lending, specifically related to regulatory compliance monitoring. This role will execute monitoring, conduct regulatory research, support and provide objective guidance to assigned portfolio, business or function. This role will be largely focused on the on-going monitoring of consumer business lines which would require the following: Ability to execute and enhance the Bank's monitoring program Manages and/or perform independent compliance reviews of regulatory requirements impacting the products supported Conducts regulatory research Provides guidance, makes recommendations, and collaborates with business to facilitate compliant solutions that meet the business needs on a complex project or program Please review Desired Skills & Experience below as you consider this opportunity. The above details are specific to the role which is outlined in the general description below. Job Description Summary The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction. Depth & Scope: Works independently and is accountable for managing a specialized Compliance function or area Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise Provides guidance and support to analysts on matters related to portfolio and specialty Typically a subject matter expert for a key functional Compliance area and business Contact for business management, dealing with non-routine information Manages/assists with regulatory reviews including inquiries, audits, and exams Identifies and leads problem resolution for project/program complex requirements related issues at all levels

Requirements

Undergraduate degree or equivalent work experience
7+ years of experience

Nice To Haves

Previous experience with regulatory compliance for credit cards or residential loans
Previous audit, monitoring or testing experience

Responsibilities

Proactively advises the business of new and changed Compliance regulatory and/or policy changes
Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
Contributes to the development and implementation of Compliance programs
Guides partner through the development, implementation, oversight and management of effective Compliance Programs
Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
Represents Compliance on internal or external committees relating to designated business activities as required
Delivers relevant subject matter expertise and Compliance advice to business management
Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
Actively assists in developing Compliance Team procedures
Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
May provide review and content in the development of annual awareness training
Manages the risk assessment process for assigned businesses
Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Benefits

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

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