Compliance Manager, Healthcare

DSV • Itasca, IL

127d • $86,500 - $129,500

About The Position

The Healthcare Compliance Manager is responsible for ensuring adherence to the operational execution of Healthcare regulatory requirements and internal operational policies within the transportation and logistics industry. They ensure the execution and where applicable, implement Healthcare compliance programs, monitor compliance activities of network branches, and provide guidance to mitigate risks. The Compliance Manager plays a critical role in maintaining client confidence of DSV's Healthcare Quality infrastructure and a strong culture ensuring the highest level of operational and quality execution throughout the organization.

Requirements

• Auditor certification is required.
• Knowledge in Quality Management infrastructure is required - external accredited training is a plus.
• Advanced degree in business administration, or a relevant discipline is preferred.
• Minimum of 5-7 years of experience in Healthcare compliance management, preferably in the transportation and logistics industry.
• Operational knowledge of Freight Forwarding is strongly encouraged.
• Strong knowledge of applicable FDA regulations for the internal transport is required (controlled substances).
• Experience in implementing and governing compliance programs and policies.
• Proven track record of managing compliance-related audits and investigations.

Nice To Haves

• Certification in compliance or a related field (e.g., Certified Auditor or other ISO related certifications).
• Strong understanding of US Regulatory Healthcare Requirements as defined in Code of Federal Regulations.
• Experience working with US FDA.
• Experience managing compliance programs in a global organization.
• Familiarity with compliance management software and tools.
• Knowledge of industry-specific certifications, such as C-TPAT, AEO, or ISO.

Responsibilities

• Govern regulatory and operational execution of the Healthcare Quality program aligned with industry regulations and company policies for the assigned network branches and respective warehouse locations.
• Manage the Healthcare Quality Programs for assigned region network branches including but not limited to: Change Control, Training as applicable, Training Matrix, Signatory requirements, and record retention.
• Monitor and assess compliance risks and identify areas for improvement.
• Liaise with US QHSE to ensure healthcare branches are current on all ISO requirements as they relate to Healthcare.
• Conduct regular internal audits and reviews to ensure compliance with applicable laws, regulations, and internal policies as per Group Guidelines.
• Provide guidance and training to employees on Healthcare Quality and Operational matters.
• Collaborate with internal stakeholders to continually improve execution of compliance strategies.
• Investigate and address compliance-related incidents, violations, and complaints by conducting trend analysis of Nonconformance incidents.
• Lead and support internal investigations and audits related to compliance.
• Develop and maintain effective compliance-related documentation and record-keeping as per Group Guidelines.
• Lead and/or assist in external client audits - ensuring a successful audit.
• Ensure branch performance is in line with internal KPIs for risk assessments, timely completion of nonconformance requirements.
• Ensure all audits are well prepared, to limit findings and also respond to any findings as per the guidelines for Nonconformances.
• Perform, manage, and close subcontractor audits as required.
• Other duties as assigned.

Benefits

• 401k
• health insurance
• dental insurance
• vision insurance
• paid holidays
• flexible scheduling
• professional development
• employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Support Activities for Transportation
• Education Level: Bachelor's degree