Compliance & Legal Ops Analyst

Mine (formerly Fizz)•New York, NY

1d•Hybrid

About The Position

You'll be joining Mine's compliance team to help us build and run a best-in-class compliance program. Reporting to our General Counsel, you'll work across everything from customer onboarding and transaction monitoring to marketing reviews and regulatory filings. You'll collaborate with our customer support and marketing teams, plus external partners like our bank and key vendors, to make sure we're staying on the right side of regulations while moving fast. We're looking for someone who sweats the details, stays organized, and isn't afraid to roll up their sleeves in our lean, fast-moving fintech. The day-to-day stuff Customer Due Diligence & KYC Help oversee our automated systems and review customer applications Verify identities, assess risk levels, and flag anything that looks fishy Keep our CDD/KYC/CIP policies sharp and up-to-date Transaction Monitoring & BSA/AML Monitor our transaction systems and dig into high-risk alerts Document your findings and help prep Suspicious Activity Reports (SARs) for our bank partner Help us get smarter about fraud prevention and refine our monitoring rules Maintain our AML/BSA playbook Regulatory Compliance Help maintain compliance docs for our products and coordinate updates with our partner bank Support regulatory reporting and work with our FDIC-insured partners Prepare recurring compliance materials (monthly, quarterly, annual) like: Complaints and disputes Testing & monitoring reports AML/BSA summaries CMS documentation Support compliance reviews when we launch new features Keep up with the ever-changing fintech regulatory landscape Help out with internal and external audits Customer Support Work with our support team to ensure we're communicating clearly and compliantly with customers Review compliance-related escalations Handle FCRA disputes and BBB/CFPB complaints, including documentation and partner reporting Marketing Compliance Review marketing materials to make sure they check all the regulatory boxes Coordinate marketing approvals with our bank partners Licensing With the GC, help manage our state licensing process With the GC, prep filings, handle renewals, and coordinate with regulators during exams Legal Ops Pitch in on contract management, litigation support, and other legal tasks as needed Compliance Tech Help maintain and improve our KYC and transaction monitoring systems

Requirements

We're looking for someone who sweats the details, stays organized, and isn't afraid to roll up their sleeves in our lean, fast-moving fintech.

Responsibilities

Help oversee our automated systems and review customer applications
Verify identities, assess risk levels, and flag anything that looks fishy
Keep our CDD/KYC/CIP policies sharp and up-to-date
Monitor our transaction systems and dig into high-risk alerts
Document your findings and help prep Suspicious Activity Reports (SARs) for our bank partner
Help us get smarter about fraud prevention and refine our monitoring rules
Maintain our AML/BSA playbook
Help maintain compliance docs for our products and coordinate updates with our partner bank
Support regulatory reporting and work with our FDIC-insured partners
Prepare recurring compliance materials (monthly, quarterly, annual) like: Complaints and disputes Testing & monitoring reports AML/BSA summaries CMS documentation
Support compliance reviews when we launch new features
Keep up with the ever-changing fintech regulatory landscape
Help out with internal and external audits
Work with our support team to ensure we're communicating clearly and compliantly with customers
Review compliance-related escalations
Handle FCRA disputes and BBB/CFPB complaints, including documentation and partner reporting
Review marketing materials to make sure they check all the regulatory boxes
Coordinate marketing approvals with our bank partners
With the GC, help manage our state licensing process
With the GC, prep filings, handle renewals, and coordinate with regulators during exams
Pitch in on contract management, litigation support, and other legal tasks as needed
Help maintain and improve our KYC and transaction monitoring systems