Compliance Lead

Smart Tech Contracting, LLC

29d • Remote

About The Position

The Standards & Compliance Lead is responsible for owning, maintaining, and governing the Project Delivery System (PDS), the single source of truth for how Smart Tech delivers projects. The PDS defines the company’s standards, workflows, tools, templates, and examples of what “good” looks like across all project delivery disciplines.

Operating within the Business Management Office (BMO), this role ensures that Smart Tech’s delivery standards remain clear, accessible, current, and consistently applied across all departments including Building Automation, Critical Infrastructure, Design & Consulting, Service, and Special Projects.

The Standards & Compliance Lead works closely with the QA Manager, discipline experts, and delivery leadership to capture lessons learned, perform root cause analysis, and continuously improve the Project Delivery System. This role translates operational learning into updated standards, tools, and process guidance that improve delivery consistency and reduce execution risk.

This role also partners with the Training & Onboarding team within BMO to ensure the organization is properly trained on the Project Delivery System and that updated standards are consistently communicated across teams.

Additionally, the Standards & Compliance Lead oversees process compliance monitoring, ensuring project teams are following the defined delivery processes by tracking checkpoint completion, analyzing compliance metrics, and providing visibility into adherence to the Project Delivery System.

Ultimately, this role ensures that Smart Tech’s standards are clearly defined, continuously improved, and consistently executed across the organization, enabling predictable and scalable project delivery.

Requirements

• Knowledge of complex project delivery environments, including building automation, mission-critical infrastructure, and data centers.
• Knowledge of project delivery lifecycles, phase gates, and cross-disciplinary workflows (engineering, commissioning, field execution).
• Knowledge of process governance, quality management systems, and operational excellence practices.
• Knowledge of documentation standards, knowledge management systems, and structured process design.
• Knowledge of compliance monitoring, audit practices, and enforcement mechanisms within project environments.
• Skill in translating project execution experience into structured standards, workflows, templates, and guidance.
• Skill in root cause analysis and identifying systemic process and execution issues.
• Skill in designing and implementing governance models and compliance frameworks.
• Skill in data analysis, KPI development, and building reporting dashboards for performance tracking.
• Skill in facilitating collaboration across technical teams and stakeholders.
• Skill in clear communication of complex processes to both technical and non-technical audiences.
• Ability to own and govern a company-wide Project Delivery System (PDS) as a scalable “single source of truth.
• Ability to drive adoption and accountability for standardized processes across multiple departments.
• Ability to convert lessons learned into actionable process improvements and updated standards.
• Ability to manage multiple priorities and initiatives in a fast-paced, project-driven environment.
• Ability to influence cross-functional teams and leadership without direct authority.
• Ability to build scalable systems for compliance tracking, reporting, and continuous improvement.
• Bachelor’s degree in Engineering, Construction Management, Business, or related field
• 7+ years of experience in project delivery, operations, process improvement, or quality systems
• Experience working in project-driven environments such as construction, engineering, or technical services
• Experience developing or documenting operational processes, standards, or workflows
• Experience facilitating cross-functional collaboration with technical teams

Nice To Haves

• Experience in building automation, critical infrastructure, or mission-critical environments
• Experience with operational excellence, PMO/BMO environments, or process governance
• Experience developing operational documentation or knowledge systems
• Experience developing operational metrics or reporting dashboards

Responsibilities

• Project Delivery System Ownership
• Lessons Learned & Continuous Improvement
• Compliance Monitoring & Process Governance
• Metrics, Reporting & Performance Visibility
• Training Alignment & Organizational Enablement
• Completion of Assigned Tasks and Deliverables on Time and on Budget Performs
• Other Related Duties as Assigned

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level