Compliance Investigator

City of Gainesville•Gainesville, FL

3d•$52,000 - $84,052

About The Position

This is professional, technical, and resource work assisting in the administration and implementation of all aspects of Equal Opportunity. Acts to prevent and investigates claims of violations of the City’s Equal Opportunity Ordinance or policies. Positions allocated to this classification report to and work under general supervision of the Compliance Manager Work in this class is distinguished from other classes by its professional nature with emphasis on all aspects of Equal Opportunity.

Requirements

Bachelor degree from an accredited college or university with major course work in public or business administration, human resource management, pre-law, or related subject, and two (2) years of experience in Equal Opportunity; or an equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities.
Valid Florida Driver License required within thirty (30) days of appointment and at all times while employed in this classification.
Knowledge of laws, ordinances, regulations and statutes, developments, and policies that govern Equal Opportunity.
Knowledge of investigation and conflict resolution techniques.
Knowledge of the legal implications of discrimination investigations.
Knowledge of the methods, procedures, and techniques for conducting research, analyzing data, and developing applicable reports.
Knowledge of investigation and conflict resolution techniques.
Demonstrated intermediate level knowledge of personal computers and related departmental software, including Excel, Word, and PowerPoint.
Ability to develop, deliver and monitor discrimination and harassment training and education programs.
Ability to research and understand relevant federal, state, and local legislation and policies.
Ability to design, develop, and conduct communications, training, and education programs and workshops.
Ability to exercise good judgment in counseling and advising on human relations issues.
Ability to interact collaboratively and productively and to build effective relationships with individuals of diverse backgrounds, including elected officials, charter officers, department heads, representatives of other agencies, other city employees, and the general public.
Demonstrates a strong customer orientation.
Excellent written and oral communication skills as demonstrated by the ability to articulate information and issues clearly and concisely.
Ability to organize and evaluate information.
Ability to effectively handle multiple tasks.
Ability to recognize the details in the work and how they affect processes and deadlines.
Ability to maintain moderately complex records and to prepare moderately complex reports.
Ability to maintain security and confidentiality.

Nice To Haves

Demonstrated and working knowledge of investigations is preferred.

Responsibilities

Investigates complaints of discrimination and makes recommendations to the Compliance Manager based on the results of the investigation.
Acts as the resource person for assigned matters pertaining to complaints of discrimination.
Monitors/conducts independent research, studies, and surveys, and makes recommendations to the Compliance Manager based on developments in Equal Opportunity.
Works closely with the Equal Opportunity Director and Legal staff to make recommendations involving complaint resolution and policy implementation.
Identifies matters requiring the use of conflict resolution techniques and notifies Equal Opportunity Director and/or senior staff to resolve disputes before they become formal equal opportunity complaints.
Recommends counseling and advisement for managers and supervisors on techniques for easing conflict.
Reviews, analyzes, and makes recommendations for updating City policies and procedures as they relate to Equal Opportunity.
Prepares required reports and maintains appropriate records on investigations, findings, and agreements.
Conducts studies and collects information to evaluate employment practices and determine whether there may be systemic discrimination.
Promotes understanding of purpose, policies and programs involving Equal Opportunity throughout the organization and the community.
Coordinates and assists with the development and delivery of discrimination and harassment training and education programs for both external and internal stakeholders.
Assists with monitoring discrimination and harassment training requirements.
Assists with the development and implementation of a comprehensive community outreach program.
Develops technical assistance manuals and other communication and education tools, as assigned.
Serves as liaison with government agencies involved in equal opportunity at the state and local level.
Attends work on continuous and regular basis.
May serve as staff support to citizen advisory boards.
Performs other related duties as assigned.