Euronet Worldwide, Inc.-posted about 1 month ago
Full-time • Manager
Leawood, KS
5,001-10,000 employees
Credit Intermediation and Related Activities

Since 1996, epay, a business segment of Euronet, has been at the center of connecting local and global brands to consumers. Our capabilities, platforms, products, and solutions cater to the changing consumer demand for content and payments in categories such as mobile, gaming, and entertainment. We are seeking a client-focused and detail-oriented Compliance Implementation Manager to lead the onboarding and support lifecycle for Skylight clients. This role will serve as the primary liaison between our internal teams and external clients, ensuring successful implementation and ongoing satisfaction with Skylight's compliance solutions.

  • Lead end-to-end implementation of Skylight for new clients, including environment configuration, SFTP setup, and user provisioning.
  • Conduct client discovery sessions to gather requirements and translate them into actionable implementation plans.
  • Collaborate with Product, Engineering, and Compliance teams to tailor Skylight modules to client-specific workflows and regulatory needs.
  • Manage project timelines, deliverables, and client expectations throughout onboarding.
  • Serve as the primary point of contact for clients' post-implementation, addressing questions, troubleshooting issues, and guiding best practices.
  • Provide training and documentation to ensure clients can effectively use Skylight's modules (e.g., Case Management, Risk Rating, Rules Engine).
  • Monitor client usage and proactively identify opportunities for optimization or additional support.
  • Ensure implementations align with internal and external compliance standards (e.g., SOC 1/2, data sensitivity classifications).
  • Collaborate with the Compliance team to interpret regulatory requirements and embed them into Skylight configurations.
  • Maintain awareness of evolving compliance frameworks and ensure Skylight remains adaptable to client needs.
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