Compliance File Clerk, ORR

Upbring • Brownsville, TX

108d

About The Position

The Compliance/File Clerk is responsible for filing and auditing unaccompanied children case files, entering and maintaining information and data into the information systems, maintaining well organized files in accordance with program filing and record-keeping standards in accordance with the Office of Refugee and Resettlement (ORR) standards, agency, and licensing standards, and other federal, state, CARF and local regulatory requirements.

Requirements

• High School diploma, GED or equivalent.
• Must be 21 years of age or older per licensing requirements.
• One (1) year clerical or administrative experience.
• Ability to work in a fast-paced environment and maintain professionalism.
• Self-starter with the ability to take initiative and work with limited supervision as well as in a team environment.
• Strong organizational and time management skills.
• Proficient use of Microsoft Word, Excel, and Outlook.
• Bilingual in English and Spanish (based on service population and service area).

Nice To Haves

• Two (2) years of previous clerical or administrative experience.
• Prior compliance and/or internal company audit experience in a role such as quality assurance.

Responsibilities

• Perform clerical work pertaining to updating, filing, storing, and locating files, records, and reports to include making copies of information from unaccompanied children files as requested.
• Regularly audit files to ensure correct placement, legibility, and other proper filing expectations according to program standards, ORR regulations, and other federal, state, CARF, and local regulatory requirements.
• Maintain confidentiality of all information documented in files; adhere to HIPPA regulations.
• Complete administrative and clerical duties, such as scanning, faxing, copying, printing, and scheduling meetings and appointments as requested.
• Answer multiple phone lines and direct calls to the appropriate department when needed.
• Actively participate in the preparation and internal auditing of unaccompanied children case files; ensure all case files are complete, including all the necessary paperwork, and meet ORR and other federal, state, and local regulatory requirements; report any discrepancies or deficiencies to management in a timely manner; provide suggestions for improvements with case file documentation and/or auditing.
• Notify respective departments of deficiencies of audited case files.
• Participate in the safe and orderly evacuation of youth and staff during an emergency drill and mandated disaster.
• Exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the agency and is consistent with agency policies and practices.
• Other duties and projects as assigned.

Benefits

• Competitive PTO & paid holidays.
• Health, dental, vision insurance & more.
• 403(b) Plan.
• Employee Assistance Program.
• Discounted Gym Memberships.

What This Job Offers

• Education Level: High school or GED