Compliance Clerk

Acorn Stairlifts, Inc. • Orlando, FL

5h

About The Position

The Compliance Clerk provides vital administrative and operational support to the Compliance Department. This role is responsible for overseeing day-to-day vehicle maintenance and coordinating insurance repairs and claims to minimize fleet downtime. Additionally, this position is responsible for reporting critical data to the Compliance & Risk Manager to facilitate comprehensive claim investigations and departmental reporting.

Requirements

• Proficient in relevant software so much as Microsoft Office suite, and internal management software.
• Pay attention to detail, review documentation, verify information, and identify potential issues or discrepancies.
• Provide clear and concise information to the public when answering inquires and communicating with internal teams.
• Read and comprehend instructions, correspondence, and memos. Able to address concerns, resolve issues and find solutions to compliance-related questions.
• Manage tasks and responsibilities with minimal supervision.
• Possess a high level of adaptability and willingness to embrace change in practices, policies and procedures.
• Systematically gather, evaluate, and interpret complex data to support accurate decision-making.
• Maintain a comprehensive knowledge of relevant vendor guidelines and compliance procedures.
• Convey information clearly and concisely across various organizational levels.
• Manage and execute projects within strict timelines while maintaining high-quality standards.
• Uphold a high degree of confidentiality regarding sensitive internal and external information.
• Articulate perspectives persuasively and maintain a constructive tone in both routine and high-pressure situations.
• Produce clear, informative documentation with meticulous attention to grammar and accuracy.
• Foster a culture of respect and consideration when collaborating with colleagues and stakeholders.
• Demonstrate a consistent commitment to the established work schedule and operational needs.
• Associate’s degree (A.A) or equivalent experience with data entry, spreadsheets, and running daily reports.
• Good verbal communication skills by phone.

Nice To Haves

• Experience in a fast-paced environment.

Responsibilities

• Administer vendor websites and portals, including OnStar, Enterprise Fleet Management, and WEX to ensure data accuracy and operational continuity.
• Liaise with fleet management companies, vendors, and suppliers to facilitate equipment repairs, rental car arrangements, and vehicle maintenance and returns.
• Organize, distribute, and record vehicle registration renewals and insurance cards to ensure legal fleet operation and compliance.
• Assist with administrative tasks and documentation related to insurance claims and incident reporting.
• Review rental reservations, lease agreements, and billing statements for accuracy to ensure cost control and contract adherence.
• Import and manage critical information within Excel, tracking driver records, traffic citations, safety complaints, and vehicle specifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree