Compliance Business Oversight Manager

TD • Portland, ME

1d • $91,000 - $145,600

About The Position

Department Overview: Why Work with Us? At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization. The Ideal Candidate The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. U.S. Wealth is a fully integrated wealth management business that provides products and services (designed for High-Net-Worth, Institutional and Mass Affluent clients of TD Bank, N.A. encompassing banking, custom credit, asset management, securities, investment advisory and insurance) through multiple legal entities (TD Bank N.A., TD Private Client Wealth LLC and TD Wealth Management Services Inc) with independent and complex regulatory regimes. The Financial Advisors, Relationship Managers, and Investment Advisors who are part of the client-facing Distribution teams are both securities-registered and insurance-licensed. Additionally, the Trust Advisors support both personal and corporate trust. The Wealth Mortgage Lending Officers (WMLO) and the Wealth Lending Advisors (WLA) who support the lending activities of Wealth Banking. As a member of the US Wealth Compliance Department, the Compliance Business Oversight Manager will: Ensure ongoing compliance with the Investment Company Act of 1940, FINRA, SEC rules, and other applicable state and federal securities laws Assist in regulatory requests and exams, and help manage responses to State, FINRA, and SEC inquiries Help mitigate risk and ensure the firm meets regulatory obligations Assist in the development, implementation, and maintenance of the firm’s compliance policies and procedures Partner with operations, technology, and business teams to ensure regulatory compliance Develop and prepare compliance reports on risks and trends Serve as a compliance resource across the firm and represent the department on cross-functional meetings, initiatives, forums and committees Identify departmental risks and contribute to strategic planning Oversee business case initiatives and compliance-related technology requests Provide training to the field on various regulatory topics, including onboarding new hire training Delivers relevant subject matter expertise and Compliance advice to business management Monitor changes in applicable laws and regulations and advise senior management on potential impacts and required actions Conduct periodic compliance testing, surveillance, and risk assessments in line with the firm’s compliance program Provide backup support to other areas of the US Wealth Compliance team Participate in other initiatives as needed Job Summary: The Compliance Administration Oversight & Reporting Manager ensures regulatory adherence and risk management within our bank. This role oversees compliance monitoring, reporting, and governance processes, collaborating with cross-functional teams to enhance transparency and decision-making. A strong background in regulatory compliance management, risk, or audit within the banking sector and ability to thrive in a dynamic environment is critical to this role. Depth & Scope: Works independently and is accountable for managing a specialized Compliance function or area Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise Provides guidance and support to analysts on matters related to portfolio and specialty Typically a subject matter expert for a key functional Compliance area and business Contact for business management, dealing with non-routine information Manages/assists with regulatory reviews including inquiries, audits, and exams Identifies and leads problem resolution for project/program complex requirements related issues at all levels

Requirements

• Undergraduate degree or equivalent work experience
• 7+ years of experience
• Knowledge and experience within compliance or audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting and training requirements a plus.
• Knowledge of current and emerging trends, including broker-dealer and RIA regulatory expectations and standards for effective compliance management systems.
• Ability to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elements.
• Skill in using computer applications including MS Office Suite, including PowerPoint, Excel, OneDrive, Teams.
• Ability to independently identify, assess, and escalate issues requiring senior management attention.
• Experience conducting annual compliance assessments under 206-4(7) and FINRA 3130.
• Demonstrated business writing abilities.
• Experience writing policies, policy guidance, procedures, and training.
• Experience responding to client complaints within a bank or broker-dealer.
• Experience reviewing and providing guidance on advertising and marketing materials for a broker-dealer/bank.

Nice To Haves

• Experience working in an integrated wealth business as a bank subsidiary, a focus on securities investment management and fiduciary activities, state insurance regulatory requirements and securities regulatory requirements for activities involving the recommendation or sale of non-deposit investment products (NDIP) to retail bank customers is preferred.
• FINRA Series 7, 63 and 24 preferred.

Responsibilities

• Ensure ongoing compliance with the Investment Company Act of 1940, FINRA, SEC rules, and other applicable state and federal securities laws
• Assist in regulatory requests and exams, and help manage responses to State, FINRA, and SEC inquiries
• Help mitigate risk and ensure the firm meets regulatory obligations
• Assist in the development, implementation, and maintenance of the firm’s compliance policies and procedures
• Partner with operations, technology, and business teams to ensure regulatory compliance
• Develop and prepare compliance reports on risks and trends
• Serve as a compliance resource across the firm and represent the department on cross-functional meetings, initiatives, forums and committees
• Identify departmental risks and contribute to strategic planning
• Oversee business case initiatives and compliance-related technology requests
• Provide training to the field on various regulatory topics, including onboarding new hire training
• Delivers relevant subject matter expertise and Compliance advice to business management
• Monitor changes in applicable laws and regulations and advise senior management on potential impacts and required actions
• Conduct periodic compliance testing, surveillance, and risk assessments in line with the firm’s compliance program
• Provide backup support to other areas of the US Wealth Compliance team
• Participate in other initiatives as needed
• Proactively advises the business of new and changed Compliance regulatory and/or policy changes
• Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
• Contributes to the development and implementation of Compliance programs
• Guides partner through the development, implementation, oversight and management of effective Compliance Programs
• Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
• Represents Compliance on internal or external committees relating to designated business activities as required
• Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
• Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
• Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
• Actively assists in developing Compliance Team procedures
• Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
• Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
• May provide review and content in the development of annual awareness training
• Manages the risk assessment process for assigned businesses
• Protects the interests of the organization, our customers and our communities – identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
• Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
• Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
• Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
• Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
• Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Benefits

• Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
• Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
• You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
• We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level