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We are hiring a Compliance Associate to join our Compliance team within our Operations and Member Experience Advisory pillar. As a Compliance Associate, you'll advise in operationalizing complaint handling processes and provide general oversight. You'll work with internal teams (first and second line of defense) as well as with our issuing bank partners' legal and compliance teams, to facilitate quality and innovative compliance risk management solutions. You'll work with internal and external partners to review complaints, associated root cause, and advise on processes to mitigate compliance risk at Chime.