Compliance Associate

Felix

9h • Remote

About The Position

The Compliance Associate will support public-facing compliance activities across the organization. In this role, you will contribute to compliance oversight by reviewing and assessing external-facing materials and communications, supporting the management of third-party agreements and engagements, and assisting with the escalation and resolution of inquiries and complaints. You will serve as a key compliance partner to designated teams, promoting adherence to regulatory requirements and company standards. The position requires a strong understanding of Canadian laws relating to competition, drug advertising, consumer protection, anti-spam, privacy, health, and their applications.

Requirements

• Completion of relevant post-secondary education
• Familiarity with relevant roles and technologies, including Google Suite, Adobe Suite, Notion, and Claude (or similar AI tools)
• Exceptional analytical and decision-making abilities
• Strong organizational and planning skills
• Excellent English language written skills and keen attention to detail, including ability to create, edit, and proofread technical legal documents
• Comfort with ambiguity, an ability to create clarity within grey areas, and an eagerness to problem solve and build a strong compliance program

Nice To Haves

• 1+ years of experience in a customer-facing, legal or compliance role
• 1+ years of experience with Canadian advertising laws in a highly regulated environment
• French language proficiency
• Education in a legal or policy-related field
• Completion of IAPP’s CIPP/C or equivalent with a focus on privacy and AI
• Experience communicating or collaborating with Canadian regulatory bodies (e.g. Ad Standards Canada, Health Canada, Office of the Privacy Commissioner)

Responsibilities

• Review marketing materials (including creative assets, copy, out-of-home campaigns, email content, social posts, and more) for compliance with relevant laws, regulations, and regulator guidance, providing compliant alternatives as needed
• Assist in the compliance-related components of 3rd party engagement management
• Assist on customer escalations and support resolution processes
• Collaborate cross-functionally with clinical, customer experience, marketing, and product teams on compliance matters
• Assist with regulator communication and responses, as needed
• Conduct initial legal research
• Create clear, accessible, compliance documentation to assist non-compliance team members in understanding and applying concepts
• Support other ad hoc compliance activities

Benefits

• Full medical, dental, and vision benefits
• Maternity/paternity policy
• 4 weeks’ vacation (3 weeks anytime + 1 week during the holidays)
• Competitive compensation
• Stock option grant
• Remote first, work from anywhere in Canada
• Incredible culture powered by highly collaborative and high-performing teams
• Large impact at an early-stage technology company
• Professional development opportunities, working closely with founders and the senior leadership team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees