Compliance and Safety Coordinator - AAA

MTM Transit

About The Position

The Compliance and Safety Associate is responsible for ensuring driver and attendant credentialing processes meet all contractual and company standards. This role oversees the transition to electronic record systems, maintains accurate credentialing files, and monitors expirations to prevent service disruptions. The associate supports internal and external audits, resolves compliance issues, and assists the Safety Department with training, inspections, incident investigations, and the implementation of safety initiatives. Location: 4525 E. University Dr. Phoenix, AZ 85034

Requirements

High School Diploma or G.E.D.
1 year experience in transit operations, transit safety or teaching.
Must possess a valid driver’s license.
Excellent interpersonal and communication skills.
Ability to work independently and collaboratively with others to achieve defined goals.
Learn and retain knowledge of new system functionality, developments, methods and techniques including internal work processes, policies and procedures to ensure we provide consistent and quality customer service.
Knowledge of all applicable safety rules, regulations to include all corporate programs and contractual requirements.
Ability to communicate effectively and work with all departments.
Excellent time management skills.
Flexibility to work a variety of work schedule/hours.
Ability to maintain high level of confidentiality.
Familiar with windows-based computer operating systems and Microsoft Office packages.

Nice To Haves

Some college experience is preferred.
2+ years in transportation training or teaching experience preferred.

Responsibilities

Oversee the transition of current physical driver files to a centralized electronic system (MTM LINK) to bring all files into compliance.
Oversee the credentialing process for drivers and/or attendants.
Stay up to date with any laws, contracts, and insurance regulatory requirements for drivers and attendants to maintain proper compliance.
Maintain up-to-date electronic and/or physical files, databases, and records of all current drivers credentialing information.
Assist and support all related audits including those conducted by the company, contracts, internal staff members, and state/federal regulatory agencies.
Communicate with staff to address any discrepancies or missing information and resolve credentialing related issues.
On going monitoring credentials expirations and initiating any renewal process to prevent any disruption.
Assist the Safety Department with various other duties to help in the continuing development of a safety culture.
May assist in conducting safety meetings/training and attend various meetings when required.
Assist in investigating safety and/or customer service issues that arise and recommend corrective actions.
Assist in conducting safety and/or compliance inspections.
Support the safety action plan and management system initiatives.
Other duties as assigned.