Compliance and Risk Manager
About The Position
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The Risk and Compliance Manager support the organization’s Comprehensive Compliance Program and Risk Management initiatives. This hands-on role combines strategic thinking with operational execution to ensure compliance with federal, state, and payer requirements, including HRSA, FTCA, HIPAA, OSHA, and California privacy laws. The role works cross-functionally to promote a culture of safety, accountability, and continuous improvement while maintaining FTCA protections and regulatory compliance.
Requirements
- Strong organizational, analytical, and communication skills; ability to manage multiple priorities and deadlines
- Bachelor’s degree in healthcare administration, compliance, risk management, or related field preferred but not required
- Experience: 5+ years' experience in FQHC healthcare preferred
- Knowledge: HRSA OSV requirements, FTCA deeming, HIPAA Privacy/Security Rules, OSHA standards, and California privacy laws
- Requires current and valid driver’s license and current personal auto insurance
- Able to travel to DAP Health locations throughout San Diego and Riverside
- Ability to lift up to 24 pounds
Responsibilities
- Compliance Program Support
- Assist in developing and implementing the Risk & Compliance Plan and annual work plans addressing priority risk exposures
- Ensure compliance with HRSA, FTCA, HIPAA, OSHA, and state regulations; maintain alignment with organizational policies.
- Coordinate internal audits and monitoring activities; report findings and track corrective actions
- Prepare and submit Risk & Compliance Reports to regulatory agencies as required
- Act as HIPAA Privacy Officer delegate; oversee privacy training and breach investigations
- Risk Management & Patient Safety
- Manage incident and grievance reporting systems; ensure timely investigation, and closure
- Conduct trend analysis on incidents and grievances; identify problem-prone areas and escalate findings
- Facilitate Root Cause Analyses (RCA), Failure Mode & Effects Analyses (FMEA), and Corrective Action Plans (CAPs); verify implementation and effectiveness
- Assist in coordinating quarterly risk assessments and report findings to leadership
- Audits & Monitoring
- Plan and conduct focused site audits to assess compliance with policies and regulatory requirements
- Develop audit schedules; report findings and recommend corrective actions
- Follow up on audit findings to ensure timely and effective resolution
- Training & Education
- Develop and deliver compliance, HIPAA, and risk management training programs
- Track completion of mandatory training and competency validations
- Facilitate specialized training sessions for staff as needed
- Data & Reporting
- Collect, validate, and analyze quality‑related data to support organizational performance metrics, including UDS, HEDIS, access‑to‑care, and patient experience indicators
- Partner with Quality Improvement teams to identify trends, gaps, and opportunities for improvement using incident, grievance, and audit data
- Assist in developing and maintaining standardized data dictionaries and reporting templates to ensure accuracy and consistency across all risk and compliance reporting
- Prepare summary reports and dashboards that visualize trends in safety events, grievances, compliance findings, and corrective action plan progress
- Support benchmarking activities by comparing internal performance to external standards (HRSA, DHCS, FTCA, NCQA, etc.) where applicable
- Collaborate with IT, QI, and operational leaders to optimize reporting workflows and automate routine reports when possible
- Track key performance indicators (KPIs) related to risk, compliance, and patient safety, ensuring leadership receives timely updates for decision‑making
- Provide data analysis support for Root Cause Analyses (RCA), FMEA activities, and other QI methodologies to ensure data‑driven action planning
- Validate completeness of closed‑loop processes (incident follow‑up, referral tracking, grievance responses, audit CAPs) through ongoing data review and reconciliation
- Team Collaboration
- Work closely with department leaders to ensure seamless implementation of compliance and risk policies
- Foster open communication and promote compliance as a shared responsibility across all departments
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What This Job Offers
Job Type
Full-time
Career Level
Manager
