Compliance and Field Operations Coordinator

American Water Works • Carnegie, PA

107d

About The Position

The primary role is responsible for organizing advanced functions and activities related to environmental regulatory requirements in support of the Lead Program. This includes managing day-to-day operations such as scheduling work, completing administrative tasks, assisting team members, and handling customer inquiries in accordance with company policies and all applicable governmental laws and regulations. The position also involves investigating lead service water quality complaints and determining the necessary course of action.

Requirements

• High School Diploma or equivalent required, Bachelor's Degree preferred.
• 3-5 years' experience in managing multiple projects and meeting performance targets.
• Strong computer knowledge, particularly in Microsoft Office.
• Knowledge of federal and state environmental standards and regulations.
• Strong organizational skills.
• Strong communication and customer service skills.
• Knowledge of the regulated water/wastewater business and applicable regulations.

Responsibilities

• Manage monitoring and reporting programs to ensure compliance with federal and state water quality and environmental regulations and company standards for the Lead Program.
• Support the preparation of regulatory reports and records.
• Participate in internal and external audits and represent American Water with regulators and customers.
• Identify potential issues and problems and initiate responsive actions to mitigate environmental violations.
• Conduct advanced projects and prepare reports as needed.
• Investigate and respond to escalated lead service water quality complaints or concerns.
• Contribute to effective communication by listening and providing constructive feedback.
• Implement effective communications at all levels of operations.
• Provide effective leadership to enhance flexibility to changing business environments.

Benefits

• Competitive salary and health benefits package.
• Opportunities to develop, grow, and evolve your career.
• Focus on health & wellness, emotional & well-being, and savings for current & future goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Utilities
• Education Level: Bachelor's degree