Compliance Consultant or Auditor

SEDAA•Oakland, CA

6d•$50,000 - $100,000•Hybrid

About The Position

As part of Electric Compliance Performance and Excellence, the Support Desk Compliance Analyst conducts research, data analysis, data entry, and reporting in support of data response strategy and Electric Compliance business decision making. They may be responsible for maintaining process documentation and performing other functions of the Support Desk, such as participating in business process improvement activities, technology administration, and performing data quality checks. As part of Electric Compliance Performance and Excellence, the Quality Control Compliance Analyst ensures data requests are delivered with accuracy, consistency, and completeness. This includes reviewing narratives and supporting documentation for each response to confirm compliance with established standards. Additionally, you will follow confidentiality review process to safeguard sensitive information. As part of the Support Desk & QC, the Compliance and Risk Consultant conducts research, data analysis, data entry, and reporting in support of data response strategy and Electric Compliance business decision making. They may be responsible for maintaining process documentation and performing other functions of the Support Desk, such as participating in business process improvement activities, technology administration, and performing data quality checks. The Compliance Business Analyst supports Client’s compliance programs by managing data integrity across enterprise systems, reconciling and updating compliance inventories, and designing sustainable processes for ongoing system maintenance. This role ensures adherence to regulatory requirements and internal standards through accurate data management and process optimization. The ISO 55001 Internal Auditor is responsible for planning, executing, and reporting internal audits of the Asset Management System (AMS) to ensure compliance with ISO 55001 certification requirements and PG&E standards. This role supports certification, surveillance, and continual improvement activities. In Ethics, Risk and Compliance, the Privacy team delivers a broad range of expertise to drive integrated, cross-organizational solutions to effectively manage compliance and privacy for the enterprise. By providing strategic counsel and program governance, the team helps the organization balance risk, compliance, regulation, operations, and customer experience. We aspire to build leading programs that enable Ethics, Risk and Compliance and client to thrive in our management of risk, compliance, audits, and privacy.

Requirements

Excellent attention to detail, organizational, and prioritization skills
Strong presentation and communication skills to deliver findings and recommendations to various levels of management
Ability to effectively manage multiple projects with demanding time constraints.
Bachelor of Science in Business, Finance, Economics, Engineering, Mathematics or related discipline or equivalent work experience required.
2 years of related work experience as a Data Analyst
Strong understanding of ISO 55001 standards and asset management principles.
Experience in internal auditing, preferably within asset management or compliance frameworks.
Familiarity with Plan-Do-Check-Act methodology.
Excellent communication and analytical skills.
BA/BS or equivalent work experience in business or other relevant discipline
Job-related experience, 8 years (For example: experience with privacy, compliance, risk, audits, customer service, governance or utility operations.

Nice To Haves

Bonus for regulatory/compliance experience.
Able to identify confidential content
Identify information requiring confidential treatment
Audit or assurance background
Legal, compliance, risk or records management
Data governance or quality control
Redaction or red-boxing workflows
Confidentiality declarations, headers or markings
Version control and file naming discipline
High level of integrity
Excellent attention to detail and critical thinking
Bias to action
Excels in rapidly changing, high-energy work environment
Cool under pressure and able to balance competing priorities
Regulatory knowledge or experience with CPUC/OEIS requirements
Some knowledge and understanding of Electric Operations’ processes and practices
Proficient computer skills (ie. Microsoft Office Applications, Tableau, Power Apps, PowerBI)
Auditing or quality management experience, including quality assurance or quality control
Comfortable with speaking up and communicating data quality issues or process gaps to stakeholders
Ability to clearly and concisely communicate (oral and written) with a wide range of stakeholders
Ability to problem solve and implement solutions
Ability to consistently follow processes and make process improvements
Experience with Records Management, Versioning, SharePoint Online
3 years experience in a compliance related function
Background in Finance
Demonstrated knowledge of SAP Work Management and Financial Programs
Advanced proficiency in MS Office - Word, Excel, etc.
Strong Analytical Skills
Articulate and concise communication skills
ISO 55001 Lead Auditor Certification
IAM Certificate or equivalent asset management training.
Knowledge of regulatory compliance and enterprise risk management.
Experience with audit tools and evidence management systems.
Attention to detail and ability to interpret complex standards.
Ability to work independently and manage multiple tasks simultaneously.
Strong stakeholder management and facilitation skills.
Experience in privacy, 3 years
Experience in compliance, 3 years
Experience in risk management, 3 years
Experience in customer service, 3
Experience in Power BI
Acts as a thought leader, applying extensive unique subject matter expertise in the development of strategy or resolution of complex issues
Passion for/interest in privacy/compliance/strategy
Strong project management skills
Strong analytic capabilities
Excellent written and verbal communication skills, able to explain complex issues in clear and concise terms
Superior time management, planning, and organizational skills
Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
Highly collaborative, able to work cross-functionally; possessing the ability to forge relationships and partner effectively
Ability to work on complex regulatory and business problems
Certified Information Privacy Professional (CIPP-US)
Certified Information Privacy Manager (CIPM)
Lean Six Sigma Belt
Certified Compliance and Ethics Professional (CCEP)

Responsibilities

Log and assign data requests.
Create folders and response templates.
Finalize and sanitize response documents.
Submit data response and perform closeout actions.
Executes Support Desk functions: maintains database quality checks, tracks due dates and status, produces final responses
Identifies process gaps or data quality issues and recommends solutions.
Review, mark, and cite documents with confidential information
Follow quality control process when reviewing data responses
Works as part of a team or under limited supervision to ensure Electric Compliance data requests are complete, accurate, consistent and verifiable in accordance with SD process.
Performs data request intake, logging and assignment. A critical first step in our process; enter new requests into the Compliance tracker consistently and accurately and ensure they are assigned in a timely fashion.
Actively manages and updates databases containing relevant data response information.
Executes Support Desk functions: maintains database quality checks, tracks due dates and status, produces final responses
Identifies process gaps or data quality issues and recommends solutions.
Executes quality and timely prior data response research; has a growth mindset and seeks feedback on quality of work to improve results over time.
Independently and collaboratively works to improve search capabilities.
Communicates with peers inside and outside the department exchanging ideas or gathering information.
Understands business needs, develops new reports and performs custom/ad-hoc reporting working independently. Presents findings to various audiences.
Insert, validate, and maintain compliance-related data in PG&E systems.
Reconcile compliance requirement inventories and commitments across platforms (e.g., MetricStream, SAP, cNet).
Monitor data quality and implement corrective actions to ensure audit readiness.
Create and document workflows for compliance data governance and inventory management.
Develop procedures to sustain system maintenance and ensure traceability of regulatory requirements and commitments.
Analyze compliance data to identify trends, emerging risks, and provide actionable insights.
Partner with Compliance Programs, IT, and operational teams to align data initiatives with enterprise priorities.
Support audit processes by providing accurate data and documentation.
Develop and maintain an internal audit schedule aligned with ISO 55001 requirements.
Conduct audits across relevant clauses (e.g., 9.2 Internal Audit, 10.2 Preventive Action) and organizational processes.
Perform interviews, document reviews, and gather evidence of compliance.
Verify that AMS documentation demonstrates conformity to ISO 55001.
Prepare audit reports detailing findings, nonconformities, and opportunities for improvement.
Ensure audit evidence aligns with documented processes and practices.
Collaborate with ISO Clause Owners and functional teams to address audit findings.
Provide coaching and guidance on ISO 55001 requirements and audit expectations.
Participate in audit readiness assessments, dry runs, and certification preparation activities.
Identify and recommend corrective and preventive actions.
Support annual surveillance audits and recertification audits every three years.
Drive improvements to business processes and documentation based on audit results.
Provides guidance on highly complex policy issues with enterprise impact, leveraging internal contacts to pressure test an develop industry-leading solutions to mitigate risk and to drive privacy, data protection and data governance with innovative solutions.
Reviews and/or creates internal and external procedures and controls to ensure compliance with all relevant laws and internal requirements.
Develops and maintains current knowledge of emerging trends and best practices for privacy, data protection, and data governance.
Serve as the point of contact for internal clients regarding compliance issues.
Manages major cross-functional projects and initiatives, with a focus on building in privacy compliance.
Solves unique and complex problems, anticipating issues and developing innovative solutions. Presents findings and recommendations to senior leaders to gain agreement.
Works with senior management to support strategic planning and decision making, through metrics.
May provide direction and coaching to other Privacy and Compliance Analysts.