Compliance Advisory Manager

Mountain America Credit Union•Sandy, UT

2d•Hybrid

About The Position

The Manager of Compliance Advisory plays a key role in ensuring the credit union’s business units receive timely, practical, and risk-informed regulatory guidance. This team serves as the primary communication channel between Compliance Risk and business units across the organization, delivering clear, accurate, and consistent compliance guidance and updates. All formal compliance-related communications flow through this group, elevating the importance of exceptional communication skills – with a focus on clarity, accuracy, and timeliness. Operating as part of the second line, the manager partners cross-functionally with Legal, Risk, and operational leaders to embed compliance expectations in daily business practices and project development. The role balances strategic advisory and practical implementation support, contributing to a strong compliance culture and operational excellence

Requirements

Bachelor’s degree in business, finance, legal studies, or a related field.
5+ years in financial services compliance or legal setting
Strong understanding of federal and state financial regulations (e.g., TILA, RESPA, FCRA, UDAAP).
Extensive knowledge and application of methods or procedures for operationalizing compliance processes and systems
Thorough knowledge of related disciplines to anticipate impact across the organization
Credible challenge. Demonstrate the ability to respectfully question, escalate, and provide alternative perspectives when identifying potential compliance or conduct risks.
Builds trust with business partners by using facts, regulatory knowledge, and clear communication to influence outcomes without creating unnecessary conflict.
Delivers clear, timely, and audience-appropriate compliance communications; translates complex regulations into accessible guidance.
Problem solving skills
Verbal/written communication skills
Leadership and Organization Development
Personally, trains and develops direct reports and demonstrates ownership in the development of each team member, with emphasis on leveraging diversity
Works effectively and regularly across functions
Responsible for effectiveness of team and performance results

Nice To Haves

Experience in instructional design or regulatory education is a plus.
Experience in a credit union or banking environment.
Familiarity with GRC systems, compliance tracking platforms, or project management preferred.
Professional certifications such as CRCM, CCEP, CAMS, or similar are a plus

Responsibilities

Provide proactive compliance advisory support to business units, support functions, and project teams across a range of regulatory areas.
Ensure controls and procedures are implemented accurately by the business units in alignment with Manager Compliance Governance and ERM.
Maintain up-to-date compliance knowledge base, FAQs, and resources to support internal engagement and self-service learning.
Serve as the central compliance communication liaison to business units across the organization, ensuring regulatory expectations, policy updates, and compliance changes are delivered clearly and consistently.
Proactively communicate “boots on the ground” perspective of what’s working and what’s not with compliance governance frameworks, regulatory interpretations, and general compliance matters with compliance leaders. (Peer feedback loop)
Coordinate cross-functional communications with second line teams to ensure alignment and avoid conflicting guidance.
Design communication strategies (e.g., FAQs, talking points, compliance alerts) to improve compliance understanding and engagement across all levels of the organization.
Maintain a compliance knowledge base or resource hub to support self-service learning and reduce ambiguity across business teams
Works closely with Manager Compliance Governance to enable change management.
Translates change requirements into practical guidance, ensuring business units understand and operationalize needed changes.
Collaborate with business leaders to identify and mitigate regulatory risks in new products, marketing strategies, and operational enhancements.
Document advisory guidance in accordance with governance protocols and track advisory themes to inform compliance planning.