Complex Surgery Scheduler (Clinics & Surgery Center)

University of Minnesota Physicians • Minneapolis, MN

131d • $21 - $30

About The Position

The Complex Scheduler is responsible for scheduling and coordinating multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments. The Scheduler also collaborates with providers, clinic staff, and schedulers across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete.

Requirements

• High school diploma or GED.
• Two years’ experience in a healthcare setting/practice completing scheduling and registration of appointments, templating schedules in Epic, and providing administrative medical support.
• Knowledge of basic medical terminology.

Responsibilities

• Responsible for scheduling and coordinating multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments.
• Collaborates with providers, clinic staff, and schedulers across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately.
• Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments.
• Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered.
• Follows standard processes and workflows to ensure safety and reliability.
• Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care at different locations such as outreach clinics, hospitals, and procedure centers.
• Reviews and responds to patient messages sent to the Epic in-box or through MyChart.

Benefits

• Competitive wages.
• Healthcare (including vision & dental).
• 401K.
• Parking assistance.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED