Complex Director of Security - Casa Marina Key West, A Curio by Hilton & The Reach Key West, A Curio by Hilton

Hilton • Key West, FL

16d

About The Position

Casa Marina Key West, A Waldorf Astoria Resort , and The Reach Key West, a Curio by Hilton , is looking to hire a Complex Director of Security! This exciting career opportunity will oversee Security at both beautiful resorts. Casa Marina Key West resort is nestled along the southern edge of the island – overlooking more than 1,100 feet of beach reserved exclusively for hotel guests. With 311 guest rooms, multiple food & beverage offerings, and more than 11,000 square feet of function space, this historic property is a landmark of the grace, charm and tranquility of Old Key West and location on Key West's largest private beach. In addition, this position will also oversee Security for The Reach resort, which boasts 150 guestrooms, 1 restaurant and 4,300+ square feet of meeting space. The position will report directly into the Hotel Manager and will oversee a Security Supervisor and a staff of 12 Security Officers. The ideal candidate will be a strong, hands on leader with a keen eye for detail, a passion for hospitality, and a talent for mentoring and developing others. Luxury hotel background is preferred, and at least 2 - 3 years of Security Director level leadership experience is required.

Requirements

• At least 2 - 3 years of Security Director level leadership experience is required.

Nice To Haves

• Luxury hotel background is preferred

Responsibilities

• Direct and administer all Safety and Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, budgeting and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
• Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Direct and lead investigations of accidents, thefts, property loss and unlawful activities
• Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Serve as primary liaison with federal, state and local law enforcement
• Oversee the administration and accuracy of all required reports and documentation
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees