Complex Director of Sales

Marriott International • Jackson, WY

122d

About The Position

The Complex Director of Sales is accountable for the strategic oversight and execution of all sales initiatives for The Cloudveil and SpringHill Suites in Jackson, Wyoming. This senior leadership role is charged with driving top-line revenue growth, optimizing market segmentation, and ensuring full alignment with brand standards and overarching business objectives for each property. The ideal candidate brings a proven track record in both luxury and select-service environments, with the ability to craft and implement differentiated sales strategies that honor the distinct market positioning and guest experience of each hotel. This role demands a dynamic leader who can balance the individuality of each property with a unified sales strategy that maximizes profitability and guest satisfaction.

Requirements

• Minimum 5 years of progressive hotel sales leadership, preferably in resort or luxury environment.
• Proven success in managing multi-property or complex sales structures.
• Deep understanding of leisure, corporate, group, and SMERF segments.
• Strong analytical skills and fluency in CRM, STR, Salesforce, and revenue systems.
• Experience with major hotel brand systems (e.g., Hilton, Marriott, IHG).
• Excellent communication, negotiation, and leadership skills.

Responsibilities

• Develop and implement a comprehensive sales strategy that aligns with each property's brand positioning and overall business objectives.
• Oversee all sales segments including group, transient, corporate, and leisure across both hotels.
• Lead the creation and execution of annual sales plans, segment-specific action plans, and budgets for each property.
• Conduct regular competitive set analysis and local market reviews to identify growth opportunities.
• Recruit, lead, mentor, and inspire a multi-property sales team, fostering a culture of accountability, collaboration, and excellence.
• Facilitate cross-training and collaboration between luxury and select service sales teams to optimize resources.
• Conduct regular performance evaluations, coaching sessions, and professional development initiatives.
• Cultivate relationships with key accounts, travel advisors, corporate clients, group planners, and travel consortia.
• Personally manage top-producing accounts and oversee the handling of high-value RFPs and contracts.
• Represent the properties at tradeshows, client events, networking functions, and sales missions.
• Partner with revenue management to optimize pricing, distribution, and channel performance.
• Monitor sales KPIs and pacing reports, adjusting strategy as needed.
• Partner closely with General Managers, Marketing, and Operations to ensure that sales strategies align with guest experience standards and property capabilities.
• Champion property-specific initiatives, events, packages, and local partnerships that elevate visibility and drive demand.

Benefits

• Medical, dental and vision insurance
• 401k with company match
• Generous PTO program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation