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We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Senior Claim Representative/Claim Consultant is a claim handling role within Complex Claims Unit - Construction (BI/PD). CCU is a highly specialized claim organization. This role is responsible for the management of construction related general liability claims in ECOS involving bodily injury and property damage. Claims are often associated with complex fact patterns requiring contract analysis and coverage issues. These claims also commonly involve litigation along with higher exposures. The Claim Consultant is accountable for delivering superior customer service and successfully investigating, reserving, recommending, and implementing strategies to resolve claims consistent with corporate claim standards, policies, and procedures and statutory, regulatory and ethics requirements.