Complex Claims Director - Aviation

American International Group • CO, CO

120d • $104,000 - $126,000

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director - Aviation to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

Requirements

• Strong technical Aviation claim capability to manage and adjust complex aircraft damage and liability claims.
• Technical expertise in managing/minimizing the total cost of complex Aviation claims.
• Ability to establish strong relationships with NA Aerospace stakeholders, customers, and brokers.
• Excellent interpersonal and written communication skills, including the ability to explain technical issues and problem solve.
• Developed computer proficiency with an aptitude for both common and specialized claims systems programs and applications.
• Self-motivated, ability to manage time and prioritize.
• Willingness to assist in developing teammates' technical aerospace proficiencies.
• Ability to effectively manage vendors, including attorneys and experts to minimize the total cost of Aerospace claims.

Responsibilities

• Proactive and efficient management and adjusting of aerospace claims across all sub-classes with a concentration in complex first party and third party general aviation claims requiring industry experience and technical expertise.
• Develop and maintain effective relationships with internal stakeholders as well as global, regional, and local aerospace customers and brokers.
• Identify, and report claim trends, lessons learned and risk management opportunities to Aerospace stakeholders.
• Support underwriting partners in account management and new business development.
• Actively participate in team talent development through internal training programs and informal mentoring.

Benefits

• Comprehensive benefits package focused on health, wellbeing, and financial security.
• Professional development opportunities.
• Bonus eligibility in accordance with the terms of the applicable incentive plan.

What This Job Offers

• Job Type: Full-time
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees