Complex Claims Adjuster
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About The Position
Zurich Cover More is seeking a Complex Claims Adjuster to join our Group in North America. The role of a Complex Adjuster is to handle claims of varying degrees of complexity with all travel insurance benefits. Claim processing benefits include but are not limited to: Mid to high exposure Trip Cancelations, Travel Post Departure events (trip interruption, trip delay, baggage), travel medical, evacuation/repatriation and AD&D as well as providing claims determination on emergency assistance cases in real time. As a Complex Claims Adjuster, you are responsible for an accurate and thorough review of claim documents, investigations, and file notes documenting your action plans based upon the applicable law, coverage, and supporting evidence. This position will also provide ongoing communication to the appropriate stakeholders through the life of the claim. This role involves claims in which real-time decisions are required and frequent conversations with insureds in critical situations.
