The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS). The City leverages shared services functions across agencies, which results in better day-to-day management and building an integrated mission across agencies. DHS's mission statement is, together with our not-for-profit partners, to prevent homelessness, when possible, address street homelessness, provide safe temporary shelter, and connect New Yorkers experiencing homelessness to suitable housing. The New York City Human Resources Administration (HRA) is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Cash, Food and Rental Assistance as well as Medicaid. The DSS Medical and Health Services Office aims to improve the health and well-being of individuals who are experiencing homelessness and living in NYC and of those receiving HRA benefits, increase their chances of succeeding in permanent housing and independent living, and decrease morbidity and mortality; and improve food safety, compliance with NYC Food Standards and the overall nutritional status and nutrition knowledge. The Department of Social Services is recruiting for one City Research Scientist IVA to function as the Complex Care Program Director who will report directly to the Department of Social Services Chief Medical Officer. The Complex Care Coordination Program Director will lead the Complex Care Program, use research and data to identify clients and promote the use of evidence-based interventions to improve outcomes, collaborate with other offices at DSS/DHS/HRA, provide direct consultation, and develop and implement relevant programs.