Complex Care Manager, LSW

Bluestone Physician ServicesMilwaukee, WI
$60,000 - $80,000Hybrid

About The Position

Join our team as a Complex Care Manager where you will coordinate acute and post-acute stays and discharges for Bluestone patients in value-based care arrangements. In this role, you will build strong, collaborative relationships with hospital and post-acute providers to ensure patients receive appropriate care and placement throughout their stay. You will partner with Bluestone medical providers, clinical assistants, and care coordinators throughout patient stays to ensure the best communication and quality care possible. The position allows for great work-life balance, with approximately 80% remote and 20% of the time allowing you to meet team members as well as facilitate in person meetings with our community partners. Schedule: Full time position, day shift hours, no evenings, weekends or holidays. Hours are 8am to 5pm Monday thru Thursday, and 8am to 3pm on Fridays. Location: (Work from home and field based) 80% work from home and 20% throughout primarily the Brookfield, Franklin, and Oak Creek areas. Salary: $60k - $80k. Salary will be commensurate with experience.

Requirements

  • Licensed Social Worker, Registered Nurse, or LPN with 4-year degree or commensurate experience
  • Valid driver’s license required
  • Ability to work independently
  • Strong customer service, relationship building, and communication skills
  • Demonstrated compatibility with Bluestone’s mission and operating philosophies
  • Ability to occasionally travel throughout the market area as needed
  • Demonstrated ability to read, write, speak, and understand the English language

Nice To Haves

  • 3-5 years of experience in value-based care, population health, case management, care coordination and/or discharge planning highly preferred
  • Strong technical skills and experience with EHRs preferred

Responsibilities

  • Collaborate with hospitals, rehabs, and SNFs to manage patient’s inpatient stay and desired discharge plan
  • Manage patient arrangements for stays and discharges
  • Communicate effectively with internal and external stakeholders in order to promote Bluestone’s mission and maintain patient health
  • Help reduce unnecessary visits to the emergency departments as to acute settings with the goal of reducing utilization and unnecessary costs
  • Work to increase coordination of care for a vastly complex geriatric population
  • Use your partnerships to improve collaboration among acute and post-acute settings
  • Assure patients are receiving the right care, at the right place, and the right time
  • Be an expert in community resources that allow for patients to age at home
  • Proactively engage with providers to identify high risk patients

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Materials Insurance
  • Company paid Life Insurance
  • Company paid Short and Long-term Disability
  • Health Savings Account (with employer contribution)
  • Flexible Spending Account (FSA)
  • Retirement plan with 4% matching contributions
  • Nine (9) paid holidays for office closures plus one (1) floating holiday
  • Three weeks (15 Days) Paid Time Off (PTO)
  • Mileage reimbursement program for field employees
  • Company sponsored cell phone, laptop and scrubs
  • Regular business hours
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