Complex Care Consultant (OT) (Hybrid, North Carolina Based)

Alliance Healthcare • Charlotte, NC

407d • $66,240 - $86,112 • Remote

About The Position

The Complex Care Consultant (OT) position at Alliance Health is designed to support members transitioning from Adult Care Homes (ACH) to community-based living. This role involves providing comprehensive care management, conducting assessments, and collaborating with various healthcare providers to ensure members receive the necessary services for a successful transition. The position allows for a hybrid work schedule, requiring onsite presence one day a week, and involves significant travel within the communities served by Alliance Health.

Requirements

• Master's degree in Occupational Therapy.
• At least two years of full-time, post-graduate experience.
• Active, valid NC Occupational Therapy license.
• Demonstrated knowledge of assessment and treatment of mental health and substance abuse.
• Knowledge of legal, waiver, and accreditation standards.
• Ability to independently organize multiple tasks and manage a caseload under pressure.
• Exceptional interpersonal and communication skills.
• Proficiency in Microsoft Office products.

Nice To Haves

• Experience in home and community-based services.

Responsibilities

• Support members transitioning from institutional care settings to community-based care.
• Provide subject matter expertise regarding members' physical health to support care management.
• Collaborate with Alliance staff, behavioral health providers, and community partners to support members.
• Utilize person-centered planning and motivational interviewing to gather information.
• Perform individual assessments for members with complex health conditions.
• Educate members and guardians about self-care strategies and available treatment options.
• Collaborate with care team members to ensure care plans reflect clinical needs and life goals.
• Update assessments and plans of care as needed.
• Provide medication reconciliation and education.
• Develop and update plans of care based on assessments and interventions needed.
• Identify gaps in services and ensure appropriate care levels are met.
• Evaluate members' homes for necessary improvements or equipment.
• Provide support for 90 days post-transition to reduce crisis service utilization.
• Escalate high-risk members to supervisors as needed.
• Ensure clinical documentation meets state and Medicaid requirements.
• Utilize data to analyze member needs and guide staff training.

Benefits

• Medical, Dental, Vision, Life Insurance
• Short and Long-Term Disability
• Generous retirement savings plan
• Flexible work schedules including hybrid/remote options
• Paid time off including vacation, sick leave, holiday, management leave
• Dress flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Master's degree