Community Transport Driver

Client Challenge•Louisville, KY

17d•$18

About The Position

Join a TEAM dedicated to making a difference in the lives of the people we serve! A Community Transport Driver provides non-emergency medical transportation services under the Home and Community-Based Services (HCB) or HSTD program . This role involves safely transporting individuals to and from medical appointments, community activities, and other approved destinations. The driver ensures passengers’ comfort and safety, assists with mobility aids when needed, and maintains a courteous and professional manner while supporting clients’ independence and access to essential services. We are seeking applicants for a Community Transport Driver who provides safe, reliable, and compassionate transportation for individuals in the community who need assistance traveling to medical appointments, community activities, or essential errands. This role focuses on supporting clients’ independence and well-being by ensuring timely, courteous, and professional service while maintaining vehicle safety and compliance with transportation regulations.

Requirements

Must be at least 25 years of age
Must have a high school diploma or GED
Must have a satisfactory Official Driving History Record with no more than two current chargeable violations within the last three (3) years and no convictions for DUI/DWI in the last five (5) years
Must pass criminal background check
Must pass pre-employment and random drug testing
Must have a current, valid Kentucky driver’s license
Must have experience transporting people and/or driving vans or trucks
Must complete all required training, including first aid and CPR certification

Responsibilities

Adheres to all organizational policies related to the safe transport of clients, including the proper use of seatbelts and tie downs.
Assists clients on and off the vans, to and from their homes and the Southwest Center, according to company policy.
Obeys all traffic regulations; uses caution and defensive driving techniques and organizational policy according to established timeframes.
Completes pre and post trip inspections according to policy.
Completes driver route and log sheet documentation according to policy.
Reports needed repairs and keeps accurate records of van maintenance.
Maintains vehicle emergency equipment (first aid and fire extinguisher).
In the event of an emergency, follows emergency procedures outlined in the Guide of Center Operations.
Maintains van interior and exterior cleanliness.
Maintains a smoke free environment in the van.
Reports any major delays or problems arising during the course of transporting clients to the designated manager.
Identifies and communicates environmental problems at the clients’ home to center management.
Assists with or participates in center activities or community outings as needed.
Participates in orientation and trainings as assigned.
Attends mandatory monthly transportation and staff meetings.
Immediately reports all driving violations to the Executive Director, whether they occur on or off the job.
Demonstrates proper use of transfer techniques.
Reports accidents and incidents per policy.