Community Support Worker

The Salvation Army Canada and Bermuda Territory • Broadview, IL

19h • $42,375 - $63,563

About The Position

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. THE SALVATION ARMY ONTARIO CENTRAL- EAST DIVISION TASK LIST Actual Job Title: Community Support Worker Generic Job Title: Community Ministry Worker A Ministry Unit: Broadview Village Transitional Employment Program City and Province: Toronto, ON Hours of Work: 35 hours per week Regular Work Schedule: Monday to Friday; 8:30am – 4:00pm; flexible as needed IDENTITY STATEMENT The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. TSA MISSION STATEMENT The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. TMHS MSSION STATEMENT The Salvation Army, Toronto Mental Health Services exists to share the love of Jesus Christ, meet human needs and be a transforming influence for healthy community life. CORE VALUES Compassion | Respect | Excellence | Integrity | Relevance | Co-operation | Celebration PURPOSE: The purpose of the expectation task list is to identify and clarify what management expects from the incumbent. The following expectations and tasks will be part of the annual performance appraisals; your merit increase will be based on the level of performance in each of the following areas. Expectations may change year to year and both parties should use the annual performance appraisal to determine realistic and equitable goals and outcomes for the upcoming performance year. Expectations & Task LIST

Requirements

• Bachelor of Social Work or equivalent
• Counselling experience in mental health, developmental challenges or addictions
• Strong organizational and planning skills
• Strong interpersonal and problem solving skills
• Demonstrated documentation skills
• Strong mechanical aptitude with knowledge of the safe operation of machinery and equipment associated with the training of clients in a factory/janitorial/lawn care position
• Computer literacy (word processing and inventory control programs)
• Demonstrated ability to handle multiple projects concurrently
• Maintain a valid driver’s license

Responsibilities

• Provide individualized counselling services to a caseload of 20-22 clients within the rehabilitation model, philosophy and policies of the agency
• Establish and maintain purposeful, effective and appropriate professional counselling relationships
• Assess client needs. Design and implement a goal-oriented rehabilitation plan with each client
• Provide crisis intervention, supportive counselling and advocacy when required
• Actively seek employment opportunities and/or volunteer opportunities for clients
• Provide on-site training, support, supervision and quality control
• Notify the supervisor immediately of any problems between the employer and/or client(s) and any significant observations and/or behavioural issues regarding the clients
• Provide the range of services typically described under the term “case management” in the absence of any other support, and based on client need(s) within a framework of holistic support
• Keep all client files in a manner that meets agency expectations
• Responsibly drive the work vehicle, as required, ensure the vehicle is maintained and report any issues to the supervisor immediately
• Provide maintenance of program machines/equipment as required
• Arrange for client’s admission and provide back-up to the intake process when necessary
• Prepare client status change forms, coordinate and track client work hours
• Coordinate/consult with other professionals involved with the client and make referrals to various sections of the community
• Be aware of all aspects of workplace safety and cleanliness and participate as a representative on the Joint Health and Safety Committee at one of The Salvation Army programs
• Be mentally alert and physically fit in order to perform duties
• Demonstrate acceptable professional behavior as outlined in the policies and procedures of the Agency and in the Social Work Code of Ethics
• Perform other tasks as assigned
• Participate constructively and energetically as a responsible team member and maintain harmonious relations with the staff
• Demonstrate growth within the job description and be responsible for professional self-development
• Be aware of Agency philosophy, policies and procedures, ensuring these are upheld and to provide input into areas as required
• Be involved in supervision with the program supervisor following the Impact Supervision model
• Participate in relevant committee meetings and conferences as required
• Keep records, reports and statistics as prescribed. This includes completing OCANs for clients
• Model effective and efficient work behaviour for clients
• Maintain a valid driver’s license
• Ensure customer relations and business ethics are aligned with The Salvation Army standards
• Demonstrate acceptable professional behaviour
• The above responsibilities are to be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Benefits

• Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda.
• Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.
• We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level