Community Support Worker (65296)

Volunteers of America Chesapeake and Carolinas•Washington, DC

2d•$55,000 - $63,000

About The Position

The Community Support Worker is responsible for conducting community support activities in accordance with VOA Chesapeake’s operation as a Core Service Agency. In this role, the Community Support Worker provides consumer services that are essential for assisting the consumer in the achievement of rehabilitation and recovery goals as defined in the consumer’s Individualized Service Plan. Approximately 90% of the time, the Community Support Worker will be engaged in activities out in the community and/or the consumers’ natural setting.

Requirements

High School or GED required with 2 year of study at an institution of higher education or 3 years’ experience in a relevant human services field.
A minimum requirement of at least 1 year of related human service activities/experience
Ability to develop an effective working relationship with the consumer population.
The ability to be a self-started and work independently with limited supervision at times
Self-motivated with the ability to motivate others.
Ability to relate to individuals making significant life decisions.
The ability to multitasks and handle a non-traditional work environment.
Possess strong organizational skills, and have strong oral and written communication skills
Experience with Microsoft Word, Excel, Power-point, Outlook Email, and other systems i.e. electronic time punches, electronic medical records etc.
Valid Driver’s license
CPR/First Aid Certification must be acquired and maintained once employed

Nice To Haves

Experience working in a community based and multicultural setting is preferred.
Bilingual in any language a plus.

Responsibilities

Manage a caseload of approximately 40 adults
Assist the consumer in the development of interpersonal and community coping skills.
Assist the consumer in the development of relapse and symptom management strategies and plans.
Participate in the preparation of the Individualized Service Plan with specific, measurable, behavioral objectives, and action plans.
Provide and coordinate referrals to make sure that the consumer receives the requested assistance.
Conducts visits to the consumer’s job site, home, hospital room and other natural settings.
Transport consumers in personal vehicle as needed
Transport or coordinate transportation for consumers as needed
Adheres to Volunteers of America Chesapeake’s documentation requirements
Documents all billable activities IAW MHRS/VOAC Standards
Meet weekly with the Treatment Team to discuss programmatic issues.
Turn in billing/Progress notes weekly
Establish and maintain a community resources and referral index.
Provide crisis intervention to consumers as necessary.
Perform duties as outlined in Program’s Operation Manual.
Perform duties as assigned.
Meet assigned weekly/monthly productivity requirements (400 units per month)