Community Support Specialist (49098)
About The Position
Join Blakeford and work in a fun environment with caring teammates dedicated to making a difference in someone’s life every day! We are currently looking for a part-time Community Support Specialist. This is a steady - every other weekend on Saturday and Sunday (7:30 am - 6:00 pm) with the opportunity to fill in PRN on other days. The Community Support Specialist serves to assist the staff of the Blakeford by answering incoming calls and routing calls to appropriate destination, assisting with clerical duties while providing customer service to residents, family members and visitors in a polite and appropriate manner.
Requirements
- High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
- Basic personal computer skills, including e-mail, word processing, spread sheet, and graphics.
Responsibilities
- Customer Relations: Greets residents, family, visitors and staff pleasantly and seeks to assist them. Recognizes and communicated necessary information to residents and family, addressing their concerns in a timely manner.
- Administration: Assists everyone who enters the Blakeford campus through the Independent Living entrance. Seeks to provide a lasting impression upon all who enter of professionalism, confidence, and hospitality.
- Works with the Transportation Services to ensure that resident requests for transportation are fulfilled in a timely and efficient manner.
- Directs administrative work flow/scheduling of transportation for I.L. residents.
- Prepares Maintenance and Housekeeping Work Orders as requested by residents and/or personnel. Maintains the Work Order Tracking System.
- Ensures the Front Office is organized, presentable and running smoothly.
- Works directly with and assists the Administrator of Independent Living Services.
- Answers phone calls in a professional manner, assisting callers when needed, and routing callers to their appropriate destination.
- Write receipts to residents for rent and miscellaneous payments.
- Provides assistance with mail including: sorting mail upon its arrival, weighing outgoing mail, and selling stamps.
- Orders office supplies for administrative staff.
- Assists Marketing Director with various administrative duties
- Assists Management with special projects and tasks.
- All other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
