Community Support Specialist

Community-Minded Enterprises • Spokane, WA

1d • $21 - $28

About The Position

Are you passionate about making a difference in the lives of others?

Join Community-Minded Enterprises as a Community Support Specialist, where your work will empower individuals to achieve stability and independence in housing, employment, and recovery. In this dynamic and rewarding role, you’ll provide one-on-one guidance to help individuals build skills, access resources, and create support systems that transform their lives.

If you’re looking for a career that combines compassion, collaboration, and meaningful impact, this is the opportunity for you!
Essential Duties and Responsibilities:
To excel in this role, an individual must be able to perform the following tasks effectively:
Deliver employment and/or housing support in alignment with individuals’ person-centered plans.
Assist individuals in building support systems to achieve success in employment, housing, or both.
Collaborate with other CME programs, including Plan to Work, State Opioid Response, Recovery Café, and Recovering Smiles.
Act as a liaison between clients, community partners, housing providers, and employers.
Provide high-quality services that meet the standards of quality improvement and utilization management systems.
Document services accurately in client records while adhering to strict confidentiality standards.
Conduct outreach and marketing to referral sources and community partners.
Ensure timely and accurate documentation within the required billing system.
Respect and uphold clients’ rights, cultural preferences, and individual needs.
Represent the program by attending community meetings, outreach events, and trainings (in-person or virtual).
Complete other responsibilities as assigned, including occasional evening and weekend hours.

Requirements

• AA in a related field OR two years of relevant experience; a combination of education and experience may be considered.
• Current Washington State Driver’s License and access to a reliable vehicle with liability insurance.
• Ability to pass ongoing background checks.
• Must be a Washington Health Plan Finder Navigator or able to obtain certification within 90 days of hire.
• Fluency in additional languages is a plus. Strong communication skills and documentation knowledge required.
• Excellent communication skills and the ability to establish boundaries are essential.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), telehealth platforms (Zoom, Teams), and proprietary databases.
• Ability to conduct internet research and adapt to evolving technology needs.

Nice To Haves

• Experience in providing Foundational Community Supports or other Recovery Services is a plus.
• Certified Peer Counselor or Recovery Coach certification preferred.

Responsibilities

• Deliver employment and/or housing support in alignment with individuals’ person-centered plans.
• Assist individuals in building support systems to achieve success in employment, housing, or both.
• Collaborate with other CME programs, including Plan to Work, State Opioid Response, Recovery Café, and Recovering Smiles.
• Act as a liaison between clients, community partners, housing providers, and employers.
• Provide high-quality services that meet the standards of quality improvement and utilization management systems.
• Document services accurately in client records while adhering to strict confidentiality standards.
• Conduct outreach and marketing to referral sources and community partners.
• Ensure timely and accurate documentation within the required billing system.
• Respect and uphold clients’ rights, cultural preferences, and individual needs.
• Represent the program by attending community meetings, outreach events, and trainings (in-person or virtual).
• Complete other responsibilities as assigned, including occasional evening and weekend hours.

Benefits

• Enjoy competitive pay ($21.12 to $28.38). We offer a comprehensive benefits package, including health/vision, dental, and life insurance, retirement plans, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree