Community Standards Coordinator
About The Position
Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees? Were CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. About the Community: The residents choose to live here for the lifestyle. The community is a very active, family-oriented area. On any given day, you will see many residents taking advantage of the scenic canal walkways. These lushly-landscaped walkways are perfect for jogging or an afternoon stroll. There are also several city and association parks, including an aquatic center, for the residents' enjoyment. The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations.
Requirements
- Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
- Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
- Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
- Able to communicate effectively orally and in writing, and have high attention to detail
- Have excellent telephone manner, with a commitment to the highest customer service possible
- Must have a valid drivers license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities
- Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends
- Must pass a pre-employment drug screen and background check
- Mobility: Ability to walk the grounds long distances in various weather conditions.
- Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
- Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
- Manual Dexterity: Skills in using technology, including computers and mobile devices.
- Driving : Ability to operate vehicle to perform certain job functions.
Nice To Haves
- CAM license preferred (Required in Florida, Georgia and Nevada within six months of hire)
Responsibilities
- Conduct community drives and inspections of residential properties.
- Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.
- Document, photograph and record all violations.
- Assist Homeowners with the Architectural Review process.
- Prepare applications for the committee review.
Benefits
- Comprehensive benefits package including medical, dental, and vision
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid time off for vacation, holidays, medical, and volunteering
- Paid parental leave
- Training and educational assistance
- Support programs, including Employee Assistance Program and Calm Health
- Optional benefits including short- and long-term disability, life insurance, and pet insurance
- Most importantly, a caring team who is dedicated to your success!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
