Community Standards Coordinator

Capital Consultants Management Corporation•Prosper, TX

About The Position

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees? Were CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. About the Community: This community will include both single-family homes and townhomes located on hundreds of acres of open space. There are also multiple trails, schools, a neighborhood caf, a full-scale amenity center, a lagoon and outdoor classrooms where people can learn from nature. The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations.

Requirements

Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
Able to communicate effectively orally and in writing, and have high attention to detail
Have excellent telephone manner, with a commitment to the highest customer service possible
Must have a valid drivers license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities
Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends
Must pass a pre-employment drug screen and background check
Mobility: Ability to walk the grounds long distances in various weather conditions.
Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
Manual Dexterity: Skills in using technology, including computers and mobile devices.
Driving : Ability to operate vehicle to perform certain job functions.
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state drivers license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing.

Nice To Haves

CAM license preferred (Required in Florida, Georgia and Nevada within six months of hire)

Responsibilities

Conduct community drives and inspections of residential properties.
Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.
Document, photograph and record all violations.
Assist Homeowners with the Architectural Review process.
Prepare applications for the committee review.

Benefits

Comprehensive benefits package including medical, dental, and vision
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid time off for vacation, holidays, medical, and volunteering
Paid parental leave
Training and educational assistance
Support programs, including Employee Assistance Program and Calm Health
Optional benefits including short- and long-term disability, life insurance, and pet insurance
Most importantly, a caring team who is dedicated to your success!