Community Specialist

Felton Institute•San Francisco, CA

34d•$33 - $38•Onsite

About The Position

Under the supervision of the Program Manager, this position participates in a multidisciplinary team serving tenants of Rene Cazenave and Richardson Apartments many of whom have severe mental illness and co-occurring disorders. Bringing lived experience, the Community Specialist works directly with the interdisciplinary clinical team to provide outreach and engagement, rapport building, and case management services including linkage to medical care and other services. This person will also provide support individuals to learn independent living skills, communication skills, social skills and other necessary skills to support independence, maintain housing stability and support mental health recovery. The Community Specialist will document all client encounters in a timely manner using appropriate documentation procedures for MediCal billing. The Community Specialist also will support client access to medical appointments, grocery shopping, and other independent living tasks as the needs are identified. This person will also bring expertise regarding community resources, recreational opportunities, and other connections to services, formal and informal, participants, and will work with the staff to develop the center in innovative ways to reduce social isolation and increase mental health.

Requirements

Passionate about working with older adults who may be isolated, have mental health issues, have cognitive impairments, substance abuse issues, or other needs that are not being met
Demonstrated outreach, rapport building, and engagement experience
Familiar with and/or ability to provide targeted case management services and mental health focused skills building services
Ability to travel frequently in SF and work in office, community, home, and hospital settings
Lived experience with mental health services/peer certified/trained preferred/older adult preferred
Previous work experience in social services or related field; working knowledge of social service resources in San Francisco for older adults preferred
Previous experience leading activities and groups preferred
Driver’s license preferred.
Demonstrated computer skills in word processing (i.e. Microsoft Word, Excel) and ability to learn electronic charting.
Strong skills in working independently and also as a team member
Strong organizational, communication, and interpersonal skills
Ability to follow instructions and work under the direction of others
Time management skills and ability to prioritize projects and follow through
Problem solving skills: able to discern when to consult, when to make independent decisions, and able to offer suggestions for solutions.
Openness to learn, consult, and receive constructive feedback
Ability to be a team player with a welcoming attitude
Available to work business hours, Monday through Friday, predominantly in field/office settings
Ability to support at each site (Richardson and Rene Cazenave) as needed

Responsibilities

Provide outreach and engagement
Rapport building
Case management services including linkage to medical care and other services
Support individuals to learn independent living skills, communication skills, social skills and other necessary skills to support independence, maintain housing stability and support mental health recovery
Document all client encounters in a timely manner using appropriate documentation procedures for MediCal billing
Support client access to medical appointments, grocery shopping, and other independent living tasks as the needs are identified
Bring expertise regarding community resources, recreational opportunities, and other connections to services, formal and informal, participants, and will work with the staff to develop the center in innovative ways to reduce social isolation and increase mental health.