The position involves providing lead work direction and daily oversight of the Community Service Officer (CSO) Program, which consists of student assistants. Responsibilities include establishing work schedules, ensuring adequate staffing, and providing performance feedback. The role also involves training staff, assisting in recruiting and hiring, and promoting the program to the campus community. Additionally, the position is responsible for organizing community engagement opportunities, coordinating fleet management for Parking and UPD vehicles, and managing daily administrative functions. The incumbent will analyze and recommend job-specific policies to enhance departmental operations and support emergency preparedness duties. Customer service in the UPD and Parking Services office is also a key responsibility, along with performing other job-related duties as assigned.