Community Service Officer

Bucknell University

7d • $15 - $19 • Onsite

About The Position

The Community Service Officer (CSO) serves as a non-sworn, unarmed Public Safety Officer, providing assistance in maintaining a safe and secure campus environment. The CSO will work closely with law enforcement, campus staff, students, faculty and community members. This role helps to enhance community relations.

Requirements

• Possess a High School Diploma or equivalent
• Must be able to pass a background check for JNET clearance, following hire based on criminal background review.
• Must possess or be able to obtain a valid Pennsylvania drivers license within 45 days of hire date.
• Possess a Basic Life Support (BLS) Certification or be able to obtain it within 45 days of hire date.

Nice To Haves

• Vocational or Technical Training or Degree
• One (1) or more years of work experience working in a higher education setting
• Prior experience working in customer service

Responsibilities

• Performs routine patrols of campus grounds, facilities, building, and public areas.
• Monitors for suspicious activities, safety hazards, security incidents or other risks.
• Serves community members, students, and visitors.
• Provides directions, escorting services, and general safety information.
• Responds to emergency and non-emergency incidents.
• Addresses noise complaints, minor accidents, lockouts, vehicle jumpstarts, parking complaints, alarms, mental health complaints, and property damage or theft.
• Ensures proper documentation is reported accurately and timely.
• Assists during large events.
• Provides security and crowd control.
• Directs traffic and pedestrians as needed.
• Works with event organizers and other staff to ensure proper safety protocols are in place.
• Maintains current knowledge of all public safety protocols, procedures, and best practices.
• Completes regular required training.

Benefits

• Flexible scheduling options determined by role
• Medical, prescription drug, vision, dental, life, and long-term disability insurance options
• An outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
• Generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
• Full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children.
• Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
• A comprehensive employee wellness program including program incentives
• A myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED