Community Service Officer (CSO)
About The Position
The purpose of this position is to serve citizens and assist the Cedar Hill Police Department by applying applicable laws and providing various forms of civic service. This is accomplished through reporting and investigative services. Other duties may include preparing offense and incident reports from the public that are non-priority police service calls, conducting crime scene/traffic investigations, assist Criminal Investigation Divisions with evidence recovery and case dispositions, along with providing services to crime victims and interacting with other City employees and citizens. This position does not provide direction to other employees. Provides premier customer service to internal and external customers by responding to requests in a timely and professional manner. Conducts investigations by making contact with victims, gathering evidence such as photographs, surveillance video, witness and victim statements, producing affidavits for defendant's arrest and filing cases with the District Attorney's office and initiates field investigations of city code violations. Provides crime scene and traffic direction/control field support during investigations as well as coordinating with other agencies in joint investigations, abandoned vehicle enforcement. Prepares a variety of documents by gathering information and evidence, completing the appropriate forms, typing affidavits, warrants and base reports and receiving supervisor's approval. Provides services to crime victims by providing information and referrals to available supportive services. Prepares offense and incident reports and testifies in court if necessary. Must be able to render credible testimony in a court of law Regular attendance required.
Requirements
- Requires High School diploma or GED.
- Valid Texas Driver's License required.
- Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check, along with a detailed Pre-Employment Background.
Nice To Haves
- Associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school preferred.
- At least one year of related experience preferred.
Responsibilities
- Provides premier customer service to internal and external customers by responding to requests in a timely and professional manner.
- Conducts investigations by making contact with victims, gathering evidence such as photographs, surveillance video, witness and victim statements, producing affidavits for defendant's arrest and filing cases with the District Attorney's office and initiates field investigations of city code violations.
- Provides crime scene and traffic direction/control field support during investigations as well as coordinating with other agencies in joint investigations, abandoned vehicle enforcement.
- Prepares a variety of documents by gathering information and evidence, completing the appropriate forms, typing affidavits, warrants and base reports and receiving supervisor's approval.
- Provides services to crime victims by providing information and referrals to available supportive services.
- Prepares offense and incident reports and testifies in court if necessary.
- Must be able to render credible testimony in a court of law
- Regular attendance required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
High school or GED
Number of Employees
11-50 employees
