Taylor Morrison-posted about 1 year ago
$59,010 - $59,010/Yr
Full-time • Entry Level
Irvine, CA
Construction of Buildings

The Community Sales Manager at Taylor Morrison is responsible for managing and maintaining a model and community, ensuring a welcoming environment for prospective homeowners. This role involves engaging with customers, conducting follow-ups, and executing sales processes to help individuals achieve their dream of homeownership. The position requires a proactive approach to lead generation and maintaining high standards in community presentation and customer service.

  • Manage and maintain the model and community as a personal retail business.
  • Open the model at least 15 minutes early and complete the full opening process.
  • Conduct weekly customer care calls and community team meetings.
  • Maintain clean and complete inventory of all sales collateral.
  • Ensure flags and exterior signage are clean and look new.
  • Keep the interior and exterior of the models in pristine condition.
  • Complete the buying experience with every customer until they end the process.
  • Get commitments from prospects through contracts or appointments.
  • Collaborate effectively with sales partners and other teams.
  • Complete follow-up calls with internal customers and prospects.
  • Execute clean and precise paperwork and submit all documents timely.
  • Maintain knowledge of buyers' mortgage processes and ensure timely communication.
  • Stay updated on the Design Studio process and maintain communication.
  • Attend pre-construction meetings when possible.
  • Adhere to all company policies and procedures.
  • Develop and implement a lead generation plan to meet sales goals.
  • Understand blueprints and community options offered.
  • Maintain a current inventory list and ensure homes are clean and ready for showings.
  • Be knowledgeable about HOA deeds, school systems, and community rules.
  • Maintain a positive attitude and integrity in all interactions.
  • Meet or exceed sales and closing goals every month.
  • Register all prospects in MSCRM immediately and shop the competition.
  • Active Real Estate License (where applicable by state).
  • Proficient in all Microsoft Office Applications and possess strong computer skills.
  • Highly organized with good documentation skills.
  • Customer service oriented with a focus on prioritizing customer needs.
  • Ability to be flexible and prioritize tasks to meet deadlines.
  • Preferred candidates who reside in Riverside County.
  • Competitive Compensation
  • Health Care - Medical/Dental/Vision/Prescription Drug Coverage
  • 401(k) with Company Matching Contributions
  • Flexible Spending Accounts
  • Disability Programs
  • Employee & Dependent Life Insurance
  • Vacation & Company Holidays
  • Tuition Reimbursement
  • Employee Home Purchase Rebate Program
  • Home Mortgage Program
  • Employee Assistance Program (EAP)
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