Community Sales Manager (CSMT)

Taylor Morrison • Irvine, CA

75d • $25

About The Position

We're seeking Community Sales Managers (CSMs) to join our dynamic sales force. Whether you're a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel, which is why all Community Sales Managers start off as Community Sales Managers in Training (CSMT). At Taylor Morrison, our strong brand identity, unwavering commitment to customer experience and belief in the success of our team members sets us apart, which is why we require all new CSMs to join us as a trainee. Our formalized training ensures you'll master the Taylor Morrison way, regardless of your experience level. The program duration is tailored to your background, experience and abilities and can range from 2 weeks to a full year. We're looking for motivated individuals ready to grow with us and deliver exceptional customer experiences in the home buying process. If you're passionate about sales and want to be part of a company that invests in your development, we want to hear from you.

Requirements

• Active Real Estate License required (where applicable by state).
• Proficiency with Microsoft software applications: Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer.
• High level of organizational and documentation skills.
• Customer service oriented and believe customer is number one priority.
• Ability to be flexible and prioritize tasks in order to meet deadlines.
• Excellent verbal and written communication skills.
• Strong problem-solving skills.

Responsibilities

• Participate in training sessions to gain knowledge about homes and communities, finance as a sales tool, sales purchase agreements, and using the CRM as a prospecting tool.
• Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process.
• Complete assigned reading materials, online courses, and other training activities to enhance sales skills.
• Learn about the features and benefits of homes and communities and articulate product/service value propositions to potential customers.
• Learn various sales techniques, including prospecting, presenting solutions, handling objections, and closing deals.
• Practice effective communication and active listening skills to understand customer requirements and provide tailored solutions.
• Develop negotiation skills to secure favorable outcomes for both the customer and the company.
• Understand the importance of building and maintaining strong relationships with customers.
• Learn how to effectively follow up with prospects, address customer inquiries, and resolve issues in a timely manner.
• Gain proficiency in utilizing customer relationship management (CRM) tools to track interactions and manage accounts.
• Participate in regular performance evaluations and feedback sessions with mentors or supervisors.
• Set goals for personal development and track progress towards achieving them.
• Demonstrate continuous improvement and a proactive approach to learning and skill enhancement.
• Perform other duties as assigned.

Benefits

• Competitive Compensation
• Health Care - Medical/Dental/Vision/Prescription Drug Coverage
• 401(k) with Company Matching Contributions
• Flexible Spending Accounts
• Disability Programs
• Employee & Dependent Life Insurance
• Vacation & Company Holidays
• Tuition Reimbursement
• Employee Home Purchase Rebate Program
• Home Mortgage Program
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees