Community Sales Director

Atria Senior Living • CA

91d • $33 - $39

About The Position

Atria Senior Living is dedicated to creating communities where employees thrive in their work, which in turn helps residents thrive in their homes. The Community Sales Director (CSD) plays a crucial role in achieving and exceeding the community’s monthly and quarterly revenue and sales targets. This position involves developing the community’s internal and external marketing strategies and building strategic relationships with various referral sources to generate highly qualified inquiries. The CSD will spend over 50% of their time outside the community to generate inquiries and meet revenue targets, collaborating closely with the Executive Director and other staff to ensure the success of leasing and marketing efforts.

Requirements

• One (1) or more years of related sales experience.
• Bachelor’s degree from a four year college or university preferred.
• Strong customer service skills.
• Basic financial knowledge of revenue and profitability.
• Strong computer and electronic file management skills.
• Strong organizational skills.
• Ability to maintain confidentiality.
• Organized, detail-oriented, and able to multi-task.
• Flexible hours including evenings, weekends, and holidays as needed.
• Valid driver’s license required.

Responsibilities

• Achieve and exceed monthly and quarterly revenue/sales targets.
• Develop the community’s internal and external marketing strategies.
• Build strategic relationships with referral sources to produce qualified inquiries.
• Spend over 50% of time outside the community generating inquiries.
• Generate inquiries and move-ins from targeted referral sources.
• Collaborate with the Executive Director to forecast move-ins accurately.
• Facilitate training for community staff on handling inquiries and conducting tours.
• Ensure timely and proper responses to inquiries with appropriate follow-up.
• Position Executive Director and Resident Services Director as local experts on aging.
• Engage new inquiries promptly to guide them towards a sale.
• Follow-up with in-home visits to potential residents or influencers.
• Build relationships through discovery and empathetic listening.
• Maintain the community’s Customer Relationship Management database accurately.
• Curate extraordinary customer experiences through personalized interactions.
• Work with the Executive Director to develop a rolling 90-day Sales and Marketing Plan.
• Manage and monitor the community marketing budget within established guidelines.
• Help recognize first impressions and rent-ready apartment challenges.
• Ensure smooth hand-off of committed customers to relevant staff for care assessment and lease due diligence.
• Monitor the market and competition of other senior living communities.
• Create and implement engaging events for inquiries and local influencers.

Benefits

• Paid holidays and PTO
• Annual anniversary rewards dependent on classification
• Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees